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About the Role
Catholic Charities Steuben/Livingston builds communities that care for all people, serving individuals in a safe, welcoming, and comforting environment. We are looking for passionate individuals to join our team and make a meaningful impact on the lives of others.
Responsibilities
- Identify and interview families to assess needs and determine eligibility for home visitation services.
- Provide education to families regarding available resources in Steuben County.
- Nurture existing partnerships with referral sources and build new relationships to increase referrals.
- Coordinate services with various agencies and referral sources.
- Distribute and collect screening tools from referral sources.
- Maintain positive working relationships with referral sources.
- Act as a representative to the community by providing occasional presentations.
- Conduct and document parent survey assessments.
- Present appropriate families to the Program Supervisor.
- Ensure a seamless transition of families to the Family Support Specialist.
- Maintain knowledge of existing referral sources and share information with families.
- Provide short-term direct services, such as family advocacy.
- Record parent survey assessment narratives in the HFNY Management Information System.
- Complete all required documentation, reports, and HFNY State Forms.
- Complete Healthy Families Parent Survey Community Outreach Core Training and subsequent trainings.
- Participate in quality assurance visits with Prevent Child Abuse New York and HFNY Program Contract Manager.
- Participate in regular staff meetings and meetings with supervisor.
- Complete other duties as assigned.
Requirements
- Possession of a valid NYS Driver’s license and access to a reliable vehicle.
- At least one year of experience working with families.
- Experience working with families of diverse cultures with cultural sensitivity, compassion, and empathy.
- Strong interpersonal skills with the ability to relate to people with respect.
- Adherence to all applicable federal and state laws and regulations.
- Excellent verbal and written communication skills.
- Ability to prioritize assignments, plan, and complete work projects with minimal direction.
- Exceptional time management skills and ability to meet deadlines.
- Willingness to foster agency, department, and program-wide cooperation and teamwork.
- Ability to maintain absolute confidentiality of all records.
- Proficiency in Windows, Microsoft Office, and multiple online software platforms.
- Ability to analyze and interpret data and handle problem resolution.
- A driver's record considered acceptable by the agency and insurance carrier.
- Continuous use of a reliable, registered, and insured vehicle.
- Demonstrated commitment to the Agency Mission Statement.
- Ability to provide effective, equitable, understandable, and respectful quality care and services responsive to diverse cultural needs.
- Ability to demonstrate behaviors and attitudes that support organizational mission, philosophy, and policies.
- Ability to work in a cooperative and helpful manner with all individuals.
- Successful completion of a background check.
Skills
- Human Services
- Family Advocacy
- Interpersonal Skills
- Communication Skills
- Time Management
- Teamwork
- Confidentiality
- Microsoft Office
- Data Analysis
- Problem Resolution
Location
- Steuben County
Work Type
- Full-Time
- 35 hours a week
Experience Level
- At least one year of experience working with families
Education Level
- Bachelors Degree in Human Services preferred
- High School Diploma or equivalent with appropriate experience will be considered
Salary/Compensations
- $20.00 an hour
Benefits
- Competitive salary
- 403b retirement plan
- Generous time off package
- Work-life balance
- Comprehensive benefits package
- Supportive and collaborative environment
- Opportunities for growth and development
- Intrinsic reward of making a difference
About the Company
- As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Steuben/Livingston builds communities that care for all people.
- We serve all people seeking help in a safe, welcoming and comforting environment that feels like being home.
- We proudly employ people from all backgrounds and experiences.
Equal Opportunity
- Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet