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About the Role

Train alongside a current General Manager to lead and support a team dedicated to delivering an excellent experience and revenue growth. Oversee the entire operation of the club with a focus on providing a superior customer experience, establishing community relationships, and developing staff within budget.

Responsibilities

• Effectively recruit, lead, manage, communicate, train and develop an entire staff including Assistant Manager, Front Desk employees, and Fitness Instructors.
• Ensure the club opens and closes on time as scheduled using the proper protocols.
• Ensure that all issues within the club and on-line, involving both employees and members, are addressed in an appropriate, respectful and timely manner.
• Promote a superior customer experience within the club.
• Complete annual Management appraisals.
• Actively promote the Planet Fitness brand within local communities.
• Ensure accurate and timely daily deposits.
• Ensure and monitor compliance with all policies, procedures and standards.
• Monitor performance and effectiveness of staff to meet or exceed revenue goals.
• Monitor inventory in the club, ensuring there are adequate supplies.
• Monitor and oversee employee payroll and scheduling ensuring the club is adequately staffed at all times.
• Responsible for Brand Excellence Review coordination and on-going preparation.
• Responsible for completing monthly self-inspections.
• Ensure the accuracy of club documentation.

Requirements

• Two (2+) years Supervisor or Manager experience in a restaurant or retail environment in a high-volume atmosphere or two years Planet Fitness experience preferred.
• Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel).
• Ability to travel to other clubs as needed.
• Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel.
• Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Skills

• Ability to manage multiple responsibilities
• Solid work ethic with strong decision-making skills
• Self-starter who takes initiative with minimal direction and supervision
• Comfortable working a flexible rotating schedule
• Basic computer, math, and communication skills required
• Superior customer service skills, preferably in the fitness industry
• Solid supervisory, diplomacy and listening skills
• Basic computer proficiency (Microsoft Suite)
• Strong problem resolution skills.
• Hard working, goal oriented, enthusiastic and energetic!
• Bilingual a plus

Location

• Victor, NY

Work Type

• Full Time
• Weekdays

Experience Level

• Minimum Qualifications

Education Level

• 4 Year Degree
• A High School Diploma Or Equivalent required
• A Bachelor's Degree or four years supervisor or manager experience preferred

Salary/Compensations

• $19.55 - $19.55 Hourly

Benefits

• Competitive Salary & 401K plan
• Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
• Paid Time Off benefits (Applicable for Full Time Positions)
• Free Black Card membership and fun exercise incentives

About the Company

• Planet Fitness, a private equity backed fitness retailer

Equal Opportunity

• Planet Fitness is an Equal Opportunity Employer