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About the Role

The primary responsibility of the Attendant is to provide client-facing support for valet parking, Electric Vehicles (EVs) management, and driving operations. This includes greeting customers, parking and retrieving vehicles, answering questions, and driving employees and guests. Additional duties may include providing directions, assisting with traffic control, performing key audits, and completing reports.

Responsibilities

Comply with all company policies and procedures
Assist in maintaining station operations
Update Valet and EV charging logs
Maintain a clean and orderly work environment
Acknowledge and greet all incoming customers in a friendly, welcoming manner
Perform outdoor concierge/customer service duties as requested
Anticipate and facilitate customer needs
Tactfully manage difficult or emotional customer situations
Safely perform valet parking and EV services
Safely operate customer and company vehicles
Perform hourly and daily key audits
Manage cash, valet tickets, ticketless technology systems, keys and equipment
Assist in completing hourly and daily activity logs
Safely operate, ride, rebalance and secure bicycles for customers
Maintain a professional appearance and courteous demeanor
Show respect and sensitivity for cultural differences and promote a harassment-free environment
Have working knowledge of Account Specific Details
Be flexible with work shifts/hours
Other duties and responsibilities as assigned
Maintain EV operations
Maintain Vehicle Driving Operations
Recommend procedures that increase efficiency and maximize throughput for charging
Provide hands-on EV training as needed
Accommodate a flexible work schedule, including different times and locations
Ability to multi-task in a fast-paced environment
Ability to report data and execute other duties with minimal direction
Ability to add, subtract, multiply and divide

Requirements

Must be at least 19 years of age
Must have 3 years of driving experience
Must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
Must possess a cell phone and email account
Must have reliable means of transportation to work
Punctual with a good attendance record
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
All employees are subject to a successful completion of a background check

Skills

Fluent in English with excellent verbal and written communications skills
Some customer service/public relations experience
Possess enthusiasm for delivering exceptional customer service
Ability to communicate in a positive manner with co-workers, customers and vendors
Work effectively on a team and independently to resolve customer issues
Ability to see differences in widths and lengths of lines
Ability to add, subtract, multiply and divide

Location

San Francisco, CA 94103

Work Type

Full Time
Onsite

Experience Level

3 years of driving experience

Education Level

High School diploma or equivalent preferred

Salary/Compensations

$22.00 - $22.00 Hourly

About the Company

All About Parking Inc. is an equal opportunity employer, dedicated to a policy of non- discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin.

Equal Opportunity

All About Parking Inc. is an equal opportunity employer, dedicated to a policy of non- discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin.