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About the Role

The Mercor Enterprise Platform is used by enterprise customers and Applied AI engineers to build and run complex agents. It is deployed into customer environments and hosted by Mercor. This role is a pure platform and infrastructure engineering position, focusing on enterprise-grade security, routing, isolated execution, and the intelligence plane that improves production runs. You will work closely with Applied AI engineers embedded with customers. The quality of this platform is critical to the business's success. This is an opportunity to help define how agent platforms are built in production.

Responsibilities

Design, build, and operate platform services including authentication, authorization, credential brokering, routing, sandboxing, and orchestration.
Design interfaces for other engineers to build agents against, ensuring a clear and easy-to-follow path.
Build an event-driven backbone to ensure idempotent ingestion as services scale horizontally.
Own the deployment model, supporting hosted offerings, customer VPCs, and multi-cloud environments without bespoke builds.
Ensure tenant isolation by construction, preventing runs from accessing or spending beyond their allocated quotas.
Manage latency, throughput, and cost per run as volume increases, including production debugging.
Set the strategic direction for owned platform components, not just their implementation.
Collaborate closely with Applied AI engineers on complex deployment challenges, owning the platform while they manage customer relationships.

Requirements

5+ years of experience building high-scale, complex software systems.
Experience building and operating a platform relied upon by other engineers, with ownership of architectural decisions.
Hands-on experience with primitives such as authentication, authorization, secrets management, isolation, orchestration, egress, and durable state across multiple clouds.
A drive to continuously improve system speed and cost-efficiency.
Demonstrated ability to work independently on ambiguous, loosely defined problems.

Skills

Go
TypeScript
Postgres
Kubernetes
Harbor
Terraform
Authentication
Authorization
Secrets Management
Isolation
Orchestration
Egress
Durable State
LLM applications
Agent frameworks
Agent harnesses
Evals

Location

San Francisco
New York City
London

Work Type

In-person
Full-time

Experience Level

5+ years

Benefits

Up to $15k relocation bonus
$10K housing bonus (if living within 0.5 miles of office)
$1.5K monthly stipend for meals
Generous equity grant vested over 4 years
Free Equinox membership
$200 monthly laundry reimbursement
$200 monthly personal wellness reimbursement
Health, Dental, Vision insurance

About the Company

Mercor is a leading AI data company organizing human intelligence to power the AI economy.
They build the layer connecting human expertise with frontier models.
Millions of domain experts are paid daily to train AI models on the platform.
Mercor's APEX benchmark family measures AI's real-world impact on professional work.
Mercor Enterprise provides infrastructure for Fortune 500 companies to capture and translate employee expertise into agents.
Mercor is creating a new work category where expertise drives AI advancement.
The company operates in a fast-paced environment alongside AI researchers and companies.
Mercor is a profitable Series C company valued at $10 billion.