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About the Role

Responsible for handling and dispatching all mail, packages, and interoffice correspondence, including routing, pick-up, and delivery activities for the mail operation.

Responsibilities

• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames.
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled.
• Package and process outgoing overnight items (e.g., Federal Express, UPS) to meet client and vendor deadlines.
• Deliver incoming overnight packages within established time frames.
• Log outgoing and incoming items as required and review for accuracy/completeness.
• Organize and distribute supplies to client employees as detailed in job requests.
• Verify and log orders upon delivery.
• Monitor inventory of copy supplies, stock paper and toner and keep supply area neat.
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
• Estimate runtime on small to medium photocopy jobs.
• Check all copies produced for quality and accuracy.
• Produce bound copies of work when requested.
• Deliver and pick up copy jobs.
• Provide minor maintenance of photocopy machines (e.g., solving paper jams, placing service calls, routine cleanings).
• Operate facsimile machines; send and receive facsimiles.
• Keep complete and accurate logs of incoming and outgoing facsimiles.
• Input facsimile data into computer for client charge back where appropriate.
• Generate activity reports, confirmation reports, and confirm receipt as necessary.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.
• Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee.
• Provide reception work such as answering telephones, taking messages and greeting visitors.
• Move boxes, supplies or furniture; replace light bulbs.
• Perform document scanning.
• Prepare outgoing items for shipping.
• Learn new features and functionalities of copying machines, faxes, scanning, and shipping equipment as introduced.

Requirements

• High school Diploma or equivalent.
• 2-4 years’ experience working in a mailroom or professional office environment.
• Basic knowledge of metering, weighing, logging and other shipping procedures.
• Ability to use personal computer for basic tasks.
• Ability to perform more complex functions of the various equipment and systems used.
• Excellent customer service, professional attitude and appearance are a must.
• Ability to work overtime & meet deadlines.
• Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
• May lift and/or move up to 50 lbs.

Skills

• Basic computer skills
• Customer service
• Professional attitude
• Professional appearance
• Overtime availability
• Meeting deadlines
• Bending
• Reaching
• Lifting
• Prolonged sitting
• Prolonged standing

Experience Level

• 2-4 years

Education Level

• High school Diploma or equivalent

Benefits

• Competitive pay & benefits
• Comprehensive training and development programs
• Employee discounts on entertainment, products, and services nationwide

About the Company

• A company focused on creating a positive work and client environment.