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About the Role

The Yield Control Technology Engineer II (YCTE) is responsible for technical product support for CD-SEM sales activities, including demonstration, applications, and customer training in CD-SEM tools and peripheral software. The role involves providing customer applications training for tool installation and acceptance tests, working on special projects to improve department efficiency, and providing applications support through classroom and phone support.

Responsibilities

Technical product support for CD-SEM tools sales activities
Provide applications support for customers through recipe automation audits
Provide technical advice to the Marketing department for sales and trade shows
Development of training and demonstration materials
Review of training and demonstration materials for technical accuracy
Set and keep appropriate schedules for training on the assigned customer site
Provide highly detailed documentation for the purpose of customer and/or Field Service Engineer training
Ability to transfer technical knowledge to less experienced engineers through on-the-job training (OJT) or classroom training
Ability to work independently with no supervision
Ability to resolve complex problems successfully
Ability to use considerable judgment in resolving problems and making recommendations
Compiles and evaluates test data to determine appropriate limits and variables for system specifications
May apply quantitative analysis in determining root cause of technical problems and propose, and implement solutions for corrective action
Maintain appropriate records of all work and automation audits performed
Manage and maintain traveling inventory according to department policy, procedure, and/or practice
Protect and maintain company property (i.e., traveling inventory, company issued items, test equipment, tools, etc.)
Create, update, and provide highly detailed documentation for the purpose of customer and/or internal training
Comply and adhere to company policies
Portray professionalism and pride in appearance while conforming to policy
Provide a positive attitude to all employees and customers
Other duties as assigned

Requirements

BS degree in STEM (Science, Technology, Engineering, Mathematics) related fields or equivalent combination of education and semiconductor industry work experience
Must have and retain valid driver’s license in resident state and be insurable
Hands-on experience with Hitachi CD-SEMs strongly preferred

Skills

Ability to exhibit a positive attitude to all employees and customers
Computer knowledge and networking experience
Intermediate skills in Microsoft Excel, PowerPoint, and Word
Ability to interface with customers, service department personnel and others
Equipment specific operation skills
Understanding of equipment electronics
Computer skills: Basic Networking, Excel, PowerPoint and Word
Computer skills: LINUX
Ability to give advanced customer training
Strong work ethic. (i.e., on time to work and training, on time completion of assignments, strong preparation for assignments, effective teamwork, etc.)
Ability to communicate information to customers and management regarding all activities and schedules
Ability to work with little to no instructions
Ability to work on assignments that are complex utilizing considerable judgment and initiative
Basic knowledge and understanding of Physics and Chemistry
Ability to be approved for a company credit card
Excellent verbal and written communication skills in English (Japanese a plus) with management, co-workers, and customers
Ability to use standard office equipment such as a computer, copy/scan/fax machine, cell phone, etc.
Ability to demonstrate strong work ethic
Ability to drive an automobile
Ability to quickly transport from location to location (i.e., air, car, etc.)
Ability to hear audible noises
Must comply with all corporate safety requirements and directives
Expected to use Personal Protective Equipment (PPE) when required
Follow all equipment-specific safety protocols

Location

Taylor, TX

Work Type

Full time
Customer Hybrid (+50% Onsite)
Onsite - 80% / Remote - 20%

Experience Level

Two (2) years of semiconductor industry work experience (YCTE II)
Six (6) years of semiconductor industry work experience (Senior YCTE)

Education Level

BS degree in STEM (Science, Technology, Engineering, Mathematics) related fields or equivalent combination of education and semiconductor industry work experience

Salary/Compensations

$121,673 - $167,301 annually (YCTE II)
$134,476 - $184,905 annually (Senior YCTE)

About the Company

Hitachi High-Tech America, Inc. (“HTA”)

Equal Opportunity

Equal Opportunity Employer (EOE)
Hitachi High-Tech America, Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of actual or perceived of race (including traits historically associated with race, such as natural hairstyle), color, national origin, ancestry, religious creed, age, sex, sexual orientation, gender (including gender expression and gender identity), marital status, registered domestic partner status, family status, military and veteran status, domestic violence victim status, medical condition (including genetic characteristics), physical or mental disability, pregnancy, or any other legally protected characteristic or status.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to HTA-AccommodationRequests@hitachi-hightech.com