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About the Role

We are recruiting a highly motivated and professional Security Officer to support operations at a prestigious, fast-paced corporate environment in the City of London. This iconic flagship building comprises approximately 398,000 sq ft of office and retail space spread over 37 floors.

Responsibilities

• Report directly to the Security Control Room and operate under the direction of the Duty Shift Manager.
• Act as a key point of contact during shifts, supporting colleagues and site management.
• Maintain high visibility across the building and respond promptly to operational requirements.
• Proactively identify and escalate any security or safety concerns.
• Conduct regular internal and external patrols in line with site assignment instructions.
• Provide break relief to ensure seamless security coverage.
• Identify and report maintenance, safety, or security issues.
• Deliver a professional and welcoming front-of-house presence.
• Manage access control and visitor procedures in line with client expectations.
• Support events and high-profile visits in collaboration with the Control Room.
• Ensure all staff and visitors experience a safe and well-managed environment.
• Assist with monitoring alarms, CCTV systems, and incidents as required.
• Maintain accurate, concise written and verbal reports.
• Communicate effectively with internal teams and external stakeholders.
• Support secure and efficient loading bay activities during peak periods.
• Monitor contractor access, deliveries, and vehicle movements.
• Work closely with site teams to maintain safe operational flow.
• Maintain exceptional personal presentation in line with site expectations.
• Demonstrate a positive, confident, and approachable attitude at all times.
• Represent both the security team and building with professionalism and integrity.

Requirements

• Valid SIA Licence
• Minimum 2 years corporate security experience
• Excellent customer service and communication skills
• Professional appearance and demeanour
• Strong written and verbal reporting skills
• Proactive and solution-focused mindset
• IT literate (CCTV, access control, emergency systems)
• Surveillance awareness and strong attention to detail
• Excellent organisational skills
• 5-year checkable work history

Skills

• Customer service
• Communication
• Reporting
• IT literacy
• Surveillance
• Attention to detail
• Organisation

Location

• London, EC3M

Work Type

• Full-time

Experience Level

• Minimum 2 years corporate security experience

Salary/Compensations

• £16.63 per hour

Benefits

• Financial support for SIA licensing and renewals
• Cycle to Work salary sacrifice scheme
• Company pension scheme
• Life assurance
• Employee referral programme
• Ongoing training, development, and progression opportunities
• Discounted gym membership
• Retail and travel discounts
• Restaurant and supermarket vouchers
• Cinema tickets
• 24/7 Employee Assistance Programme
• Uniform
• SIA Licensing savings scheme

About the Company

• Ward Security provides security services solutions to a range of UK businesses, including CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, and response alarm systems.
• With over 1500+ employees operating nationally, Ward Security aims to retain and attract the best talent.
• The company believes in growing its talent through an in-house Training Academy, Leadership Development Programme, and online eLearning.
• Ward Security supports employee wellbeing through an in-house Mental Health Team, Wellbeing Platform, and is a MIND Workplace Wellbeing Silver Award holder.

Equal Opportunity

• Ward Security believes in fostering an inclusive workplace where diversity is celebrated, and every individual is valued.
• The company is committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
• As an equal-opportunity employer, they strive to create an environment that promotes fairness, respect, and collaboration.
• They are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities.
• Ward Security embraces the unique perspectives and backgrounds of its team members, recognising that diversity enriches the organisation and contributes to its success.