Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The Hospitality and Retail Intern will gain hands-on experience in guest services, retail & hospitality operations and event support while contributing to the organization's mission.
Responsibilities
- Welcome and engage visitors, offering information and wayfinding assistance.
- Assist with the opening and closing of the sanctuary shop.
- Assist with inventory management including restocking, receiving product, ticketing, and visual merchandising.
- Assist with sales transactions, provide excellent customer service including product recommendations.
- Assist with identifying and sourcing local artisanal offerings.
- Maintain cleanliness and organization in the shop and visitor areas.
- Provide feedback and input on top selling and slow selling merchandise as well as other customer insights.
- Assist with running weekly sales and inventory reports.
- Assist with guest check-in and check-out and provide warm and welcoming hospitality.
- Support housekeeping tasks, including room setup and replenishing amenities.
- Address guest inquiries and provide information about Farm Sanctuary mission and local attractions.
- Support onsite manager with weekly guest check-in report to coordinate with housekeeping and cafe manager.
- Assist Sanctuary Guides with public and private tours.
- Assist with checking in tour visitors and event attendees.
- Assist with the coordination of onsite experiences and event planning and execution.
- Assist with maintaining inventory of hospitality event supplies.
- Provide hands-on support for cafe operations during events, assisting with food prep, service and guest experience.
- Help with the solicitations of in-kind donations of food, beverages, etc. by preparing in-kind outreach letters and following up on requests via email and phone calls.
Requirements
- Excellent customer service and interpersonal skills.
- Professional and gracious in high-volume situations.
- Knowledge of farmed animal and vegan issues.
- Effective communication, public speaking, and outreach skills with various audiences.
- Ability to work independently and exercise good judgment.
- Efficient organizational skills and attention to detail.
- Team player and collaboration skills when working with colleagues.
- Willingness and ability to perform physical labor and moderate lifting.
- Valid driver’s license and clean driving record, preferred.
- Alignment with Farm Sanctuary’s values of compassion, understanding, integrity, transformation, and freedom.
- Familiarity, commitment to, and experience with the practice of equity and social justice, and the principles embedded in Farm Sanctuary’s mission.
- Candidates from a range of backgrounds and experiences are encouraged to apply, even with unconventional or non-traditional backgrounds.
Skills
- Guest services
- Retail operations
- Hospitality operations
- Event support
- Inventory management
- Sales transactions
- Customer service
- Visual merchandising
- Housekeeping
- Food preparation
- Public speaking
- Outreach
- Organizational skills
- Attention to detail
- Collaboration
Location
- Watkins Glen, NY
Work Type
- Temporary Full-time
- Onsite housing provided
Experience Level
- Internship
Salary/Compensations
- $16.00/hour
Benefits
- Eligibility to participate in Farm Sanctuary’s 403(b) and medical insurance plan
- Free onsite housing
About the Company
- Farm Sanctuary is committed to a diverse and inclusive workplace.
Equal Opportunity
- We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, or age.