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About the Role

This role combines high-quality facial treatments with personal consultation, active luxury sales, and professional clienteling. You will have the opportunity to further develop the Beauty Lounge, attract new treatment clients, and build long-term customer relationships.

Responsibilities

• Perform high-quality, individually tailored facial treatments and care rituals.
• Analyze skin needs and develop personalized care recommendations.
• Advise discerning clients on exclusive high-end skincare.
• Actively approach customers at the POS and confidently close sales.
• Enthuse new customers for treatments and schedule follow-up and repeat appointments.
• Develop long-term, trusting customer relationships through professional clienteling.
• Work towards clear sales and treatment goals.
• Ensure a professional, hygienic, and luxurious appearance of the treatment room and counter at all times.
• Develop the treatment area and increase the cabin share to approximately 40%.

Requirements

• Completed cosmetic training.
• At least one year of regular practical professional experience in a treatment room.
• Proficiency in performing high-quality facial treatments and personalized care rituals.
• Solid experience in active sales, ideally in the premium or luxury beauty segment.
• Enjoyment of active customer engagement, clienteling, and closing-oriented sales.
• Ability to independently build treatment appointments and a loyal customer base.
• Confident, reliable, and well-groomed appearance.
• Proactive and responsible work approach.
• Fluent German language skills at C-level, both written and spoken.
• Willingness to work at least two to three Saturdays per month regularly.
• Experience in KaDeWe, a Luxury Department Store, or a high-quality brand counter is a clear advantage.
• Experience with brands from a comparable environment such as La Prairie, La Mer, Sisley, or Estée Lauder is also of interest.
• Understanding of KaDeWe's high standards for customer orientation, hygiene, appearance, and professional conduct, or the ability to navigate confidently in a similarly demanding environment.

Skills

• Cosmetic expertise
• Sales strength
• Personal consultation
• Active luxury sales
• Professional clienteling
• Customer acquisition
• Relationship building
• Skin analysis
• Skincare recommendation
• Sales closing
• Treatment development
• Customer retention

Location

• KaDeWe Berlin

Work Type

• 3-day week (23.5 hours)
• 4-day week (32 hours)
• Permanent employment

Experience Level

• Experienced
• Minimum one year of practical experience in a treatment room

Education Level

• Completed cosmetic training

Salary/Compensations

• 3-day week: €1,850–€1,950 fixed monthly salary plus up to €336 monthly bonus; total €26,232–€27,432 gross annually at 100% target achievement.
• 4-day week: €2,500 fixed monthly salary plus up to €460 monthly bonus; total €35,520 gross annually at 100% target achievement.

Benefits

• Choice between a 3-day or 4-day work week.
• Opportunity for creative input and development of the treatment area.
• Permanent employment in a renowned luxury department store.
• Professional brand presence.
• Exclusive clientele and high-quality skincare treatments.
• Free products from the brand portfolio.
• Significantly discounted additional product purchases.
• Employer-funded company pension plan.
• Additional option for self-financed pension with attractive employer contributions.
• Discounted Urban Sports Club membership.
• Moka.Care for mental health support.
• Regular professional product, treatment, and sales training.
• Respectful and appreciative work environment.

About the Company

• International luxury skincare brand from France.
• One of Germany's most renowned luxury department stores.