Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

EPIC Insurance Brokers & Consultants is seeking a Vice President- Claims to join their growing team. This role is crucial for developing strategies, solving problems, and providing expert advice to manage and resolve insurance claims effectively.

Responsibilities

• Developing long-range objectives and specifying strategies and actions to achieve them.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Providing guidance and expert advice to management or other groups on technical, systems, or process-related topics.
• Handling complaints, settling disputes, resolving grievances and conflicts, or otherwise negotiating with others.
• Communicating with supervisors, peers, or subordinates.
• Observing, receiving, and otherwise obtaining information from all relevant sources.
• Obtaining information from individuals.
• Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Developing, designing, or creating new applications, ideas, relationships, systems, or products.
• Representing the organization to clients, the public, government, and other external sources.
• Communicating technical information, conducting presentations, compiling information through interviews, and conferring with legal advisors.
• Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Investigating insurance claims, verifying investigative information, and noting discrepancies in financial records.
• Developing specific goals and plans to prioritize, organize, and accomplish work.
• Encouraging and building mutual trust, respect, and cooperation among team members.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Developing constructive and cooperative working relationships with others and maintaining them over time.
• Managing Claims Advocates, Claims Consultants, and other Administrative Personnel.
• Investigating, evaluating, and settling claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
• Supervising claims adjusters to ensure that adjusters have followed proper methods.
• Adjusting reserves or providing reserve recommendations to ensure that reserve activities are consistent with corporate policies.
• Resolving complex, severe exposure claims, using high service-oriented file handling.
• Paying and processing claims within designated authority level.
• Conferring with Counsel on claims requiring litigation.
• Contacting or interviewing claimants, doctors, medical specialists, or employers to get additional information.
• Maintaining claim files such as records of settled claims and an inventory of claims requiring detailed analysis.
• Preparing reports to be submitted to the company’s data processing department.
• Conducting detailed bill reviews to implement sound litigation management and expense control.

Requirements

• 7-10+ years of brokerage claims experience, including knowledge of P&C coverages, policy forms, and brokerage claim customer service activities.
• Intermediate to advanced computer skills including a working knowledge of Microsoft Office programs and the ability to navigate the internet.
• Ability to interact with a wide variety of people.
• Ability to work independently with little supervision.
• Valid P&C Property Casualty Broker-Agent License.
• Juris Doctor of Law Degree, required.

Skills

• Claims management
• P&C coverages
• Policy forms
• Brokerage claim customer service
• Microsoft Office programs
• Internet navigation
• Litigation management
• Expense control

Location

• California

Work Type

• Hybrid

Experience Level

• 7-10+ years

Education Level

• Juris Doctor of Law Degree

Salary/Compensations

• $175,000 to $200,000

Benefits

• Generous Paid Time off
• Managed PTO for salaried/exempt employees
• 22 PTO days starting out for hourly/non-exempt employees
• 12 company-observed paid holidays
• 4 early-close days
• Paid parental leave
• Pregnancy disability and bonding leave
• Organ donor/bone marrow donor leave
• Employee referral bonus program of $1,500 per hired referral
• Employee recognition programs
• Employee Resource Groups
• Mentorship Program
• Tuition Reimbursement Program
• Leadership Development
• Pet Insurance
• Identity Theft & Fraud Protection Coverage
• Legal Planning
• Family Planning
• Menopause & Midlife Support
• 401(k) matching
• Medical insurance
• Dental insurance
• Vision insurance
• Wellness & employee assistance programs

About the Company

• EPIC Insurance Brokers & Consultants is one of the fastest-growing firms in the insurance industry with over 4,000 employees nationwide.
• Founded in 2007 and headquartered in New York City, EPIC has locations spread across the U.S.
• The company's core values are: Owner mindset, Inspire trust, Think big, and Drive results.
• EPIC is recognized as a top 10 property/casualty agency by "Insurance Journal".
• EPIC fosters a 50/50 Work Culture supporting collaboration, teamwork, and an inclusive work environment.
• EPIC Gives Back through charitable efforts like Donation Connection, Employee Assistance Fund, and People First Foundation.

Equal Opportunity

• EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience.
• We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard.
• It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
• California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
• Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.