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About the Role

The Farm Market Assistant serves diverse groups and communities, ensuring safe, timely, and efficient market operations. This role involves vehicle loading/unloading, inventory management, customer service, handling transactions, data collection, and volunteer supervision.

Responsibilities

• Provide exemplary customer service to Farm Market Customers and others.
• Represent FeedMore WNY in a professional manner at all times when interfacing with customers, donors, volunteers and/or constituent providers.
• Promote FeedMore WNY Nutrition Education initiatives at market sites.
• Follow assigned route and schedule arriving at each market site on time.
• Helps to identify potential locations for new market sites.
• Responsible for recording all sales in Point-of-Sale (POS) system.
• Stock/Restock Farm Market vehicle as needed.
• Track and control inventory daily.
• Observe all safety policies and procedures as required by FeedMore WNY policies and DOT regulations.
• Serve as the point person for FeedMore WNY volunteers and interns.
• Help train and onboard new volunteers and interns.
• Assist with any and all mission work as needed and requested with some or no prior notice including, but not limited to: serving as a truck spotter, helping with Community Garden/Freight Farms/on and off-site food distributions, preparation of meals and serving home-delivered meals.
• Other duties as assigned or needed.
• May perform administrative support for department.
• Assists with other duties and projects as requested.

Requirements

• Must be able to lift up to 50 lbs. and stand on feet for extended amount of time.
• Will be working in hot and cold temperatures, both indoor and outdoor.
• Point-of-sale Proficiency: ability to use iPad to record transactions.
• Must possess a valid driver’s license and good driving record.
• Must obtain a DOT Medical Certification upon hire and be willing to drive the Farm Market vehicle when needed.
• Regularly required to sit and talk or hear.
• Frequently required to use hands to handle or feel items such as documents.
• Required to stand; walk and reach with hands and arms.
• Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
• Bachelor’s degree and 2 years community nutrition/public health experience working with low-income populations, including intern or volunteer experience.
• Excellent organizational and time management skills.
• Excellent communication skills, both written and oral.
• Excellent interpersonal, presentation and public relations skills.
• Proficiency in MS Office products, including Word and Excel.
• Demonstrated ability in teaching and public speaking.
• Current & valid NYS driver’s license and access to an automobile.
• Current ServSafe or other food safety certification.
• Previous volunteer experience at FeedMore WNY.
• Energetic, enthusiastic, and creative.
• Ability to learn new computer software programs.
• Able to take initiative and work independently.
• Ability to adapt and grow in an expanding program.

Skills

• Customer service
• Inventory management
• Point-of-sale system operation
• Data collection
• Volunteer supervision
• Microsoft Office (Word, Excel)
• Teaching
• Public speaking
• Interpersonal skills
• Presentation skills
• Public relations skills
• Organizational skills
• Time management skills
• Communication skills (written and oral)

Experience Level

• 2 years community nutrition/public health experience

Education Level

• Bachelor’s degree

About the Company

• Supports the FeedMore WNY’s organization mission to fight hunger among the less fortunate.