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About the Role

The Administrative Manager oversees the day-to-day operation of the Property Management Office, including Yardi data entry and administrative oversight for the property. This role requires competency and confidence in interactions with all levels of employees, both internally and externally. The position is responsible for managing calendars, setting appointments, planning events, producing documents, and completing projects with minimal supervision, along with a high level of attention to detail.

Responsibilities

Write up direct bill invoices for statements.
Prepare statement assemblies, including creating charges in Yardi and compiling above standard charges.
Prepare accruals for managed Service Provider accounts and reconcile customer bill back accounts.
Manage reforecast budgets, including entering numbers, making updates, and preparing reports.
Oversee all aspects of the day-to-day operation of the Property Management Office.
Assist other administrative staff with phone coverage and workload distribution.
Ensure phones are answered in a friendly, professional manner.
Assist with vendor service contract bids, contract preparation, and administration.
Maintain equipment inventory tracking and reporting.
Maintain the property management calendar.
Maintain the customer and administrative filing system.
Coordinate with security to provide building access for contractors and vendors.
Assist in the preparation of all CuzWay supplements and ensure deadlines are met.
Assist managers in compiling annual budget information and reports.
Perform initial coding of all A/P invoices for on-line system and Yardi approval.
Assist in preparing all RFIs and RFPs.
Prepare Risk Management reports.
Offer IT assistance for building staff with software or equipment issues.
Order kitchen, office, and engineering supplies.
Create mail merge letters, escalation letters, and elevator entrapment letters.
Maintain the Disaster Preparedness Manual.
Maintain all policies and procedures manuals for Ownership.
Assist with parking and leasing issues.
Schedule and coordinate customer evacuation warden training and evacuation drills.
Maintain training records for AED machines and associated training.
Manage and schedule all special events and filming projects in the building.
Update and maintain building website(s).
Oversee the maintenance of insurance files for required coverages.
Prepare notification letters to customers and vendors regarding insurance certificate expiration.
Coordinate with property managers to prepare required loss prevention reports.
Develop and maintain positive customer relations.
Schedule and coordinate all new customer orientations.
Coordinate customer participation in the recycling program.
Schedule all customer events and giveaways.

Requirements

A high school diploma or GED equivalent is required.
A minimum of 3 years administrative/office manager experience is required.
Commercial Real Estate Experience required.
Proficient use of Microsoft Office computer application programs is required.
Must work well with others and interact positively with customers.
Must possess excellent communication skills.
Must be detail-oriented and well organized.
Must have the ability to manage time and multiple projects efficiently.
Must possess a professional demeanor and handle issues in a confidential manner.
Must be able to work well in a team environment.
Proven writing and verbal communication skills.
Strong grammatical and practical use of the English language.
Must be able to define problems, collect data, establish facts, and draw valid conclusions.
Physical Demands may vary.
The individual is occasionally required to sit, stoop, kneel, and crouch.
The individual may need to lift up to 20 pounds.
Specific vision abilities required by this job include color vision.
Responsiveness – Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position and be flexible.
Integrity - Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information.
Customer Service – Demonstrate optimum customer service delivery while performing all job functions.
Communication - Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective of others.

Skills

Yardi data entry
Administrative oversight
Calendar management
Appointment setting
Event planning
Document production
Project completion
Attention to detail
Customer service
Typing
Organizational skills
Office leases
Information extraction
Microsoft Office
Communication skills
Time management
Teamwork
Writing skills
Verbal communication skills
Problem-solving
Data collection
Fact establishment
Conclusion drawing

Location

Austin, TX 78746

Work Type

Full Time
On-site

Experience Level

3 years administrative/office manager experience

Education Level

High school diploma or GED equivalent
Bachelor's degree preferred

About the Company

Headquartered in Atlanta, Cousins is a fully integrated, self-administered and self-managed real estate investment trust (REIT).
Cousins has a simple, compelling strategy: Premier urban Sun Belt office portfolio, Disciplined about capital allocation, Best-in-class balance sheet, with Strong local operating platforms.
Acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets.
Cousins Properties (NYSE: CUZ) develops, owns, and manages a 20 million square foot trophy office portfolio in the high-growth Sun Belt markets of Atlanta, Austin, Charlotte, Dallas, Nashville, Tampa, and Phoenix.
Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets.
The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments.
For more information, please visit www.cousins.com.

Equal Opportunity

Cousins is an equal opportunity employer where employment decisions are based on merit, qualifications, and aptitude.
The Company does not discriminate in employment opportunities or employment practices on the basis of race, color, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin or ancestry, physical or mental disability, veteran status, age, genetic information, or any other class or characteristic protected by federal, state, or local law.