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About the Role
Drive growth across existing and new partnerships while supporting strong member outcomes. Serve as the key point of contact for partners, coordinating internal teams and external stakeholders to deliver effective governance, strategic planning, and day-to-day partnership performance in a dynamic, member-focused environment.
Responsibilities
- Monitor performance, commercial terms, and vendor risks.
- Support retail acquisition strategies, strategic planning, and business growth objectives.
- Develop joint annual and long-term partnership plans, including forecasts, roadmaps, and strategic initiatives.
- Build and manage partner relationships, acting as a trusted point of contact.
- Escalate issues as needed to support positive outcomes.
- Lead partnership governance across monthly, quarterly, and annual forums.
- Ensure clear decision-making, follow-through, and service delivery.
- Coordinate Mercer’s input across internal teams such as product, marketing, finance, risk, and compliance.
- Deliver agreed partnership objectives.
- Identify and implement opportunities to improve member engagement, operational efficiency, and digital uptake.
Requirements
- Proven experience developing and managing partnerships that deliver sustainable growth and value for businesses and members.
- Experience in vendor governance and management, supported by contemporary vendor management tools.
- Sound understanding of superannuation.
- Knowledge of relevant regulatory and compliance frameworks.
- Strong relationship management skills.
- Strong communication skills.
- Strong problem-solving skills.
- Strong project management skills.
Skills
- Partnership development
- Partnership management
- Vendor governance
- Vendor management
- Superannuation knowledge
- Regulatory compliance
- Relationship management
- Communication
- Problem-solving
- Project management
Location
- Sydney
- Melbourne
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Education Level
- Relevant undergraduate, postgraduate or professional qualification
- RG146 accreditation
Benefits
- Professional development opportunities
- Interesting work
- Supportive leaders
- Vibrant and inclusive culture
- Talented colleagues
- New solutions creation
- Impact for colleagues, clients and communities
- Range of career opportunities
- Benefits and rewards to enhance well-being
About the Company
- Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
- With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
- Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
- All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
- Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Equal Opportunity
- Marsh is committed to creating a diverse, inclusive and flexible work environment.
- We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
- Applications will only be considered from candidates who have the appropriate approval to work in Australia.
- Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.