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About the Role

This position is primarily responsible for overseeing the day-to-day operations of the package room, including receiving, organizing, tracking, and distributing resident packages. Additional front desk and operational responsibilities may be assigned.

Responsibilities

• Oversee the day-to-day operations of the package room, including receiving, organizing, tracking, and distributing resident packages.
• Ensure packages are stored accurately and efficiently.
• Maintain an organized and clean package room.
• Assist residents with package retrieval and resolve package-related concerns.
• Greet prospects and residents, and ensure their comfort while waiting.
• Answer phone calls and route them to the appropriate team member.
• Assist with completed service request call backs.
• Maintain the guest suite schedule, ensuring proper payment and cleanliness.
• Manage and coordinate the loading dock and/or elevator schedule for move-ins and move-outs.
• Ensure clubhouse amenities are in tour condition each morning.
• Document package delivery information and notify residents within 24 hours.
• Maintain tracking logs for equipment rentals, dry cleaning services, and other community services.
• Assist the community team with scheduling, planning, and organizing resident activities and programs.
• Keep detailed information on local area resources and maintain relationships with concierge vendors.

Requirements

• Greystar will consider for employment qualified applicants with arrest and conviction records.

Work Type

• Full-time

Salary/Compensations

• $21.00 - $23.00 per hour

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off (15 vacation days, 4 personal days, 10 sick days, 11 paid holidays).
• Birthday off after 1 year of service.
• Additional vacation accrued with tenure.
• Onsite housing discount at Greystar-managed communities (subject to discount and unit availability).
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave.
• Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

About the Company

• Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
• Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
• Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
• Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
• Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
• Learn more at www.greystar.com.

Equal Opportunity

• Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.