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About the Role
Join an international luxury skincare brand from France in a unique hybrid role at KaDeWe Berlin. You will perform high-quality facial treatments, advise discerning clients at the POS, and actively develop the Beauty Lounge's utilization. The role currently focuses on 90% sales and 10% treatments, with a goal to increase treatments to 40%. We seek a strong personality who excels at performing treatments, engaging clients, and building lasting relationships.
Responsibilities
- Perform high-quality, individually tailored facial treatments and care rituals.
- Analyze skin needs and develop suitable skincare recommendations.
- Advise and sell exclusive high-end skincare at a sophisticated level.
- Actively approach customers at the POS and confidently close sales.
- Specifically attract customers for treatments, schedule follow-up appointments, and build long-term relationships through clienteling.
- Work towards clear sales and treatment targets.
- Ensure a professional, hygienic, and luxurious presentation of the treatment room and counter at all times.
- Consistently adhere to the high service, outfit, and behavioral standards of KaDeWe.
Requirements
- Completed training as a cosmetician.
- At least one year of regular practical professional experience in a treatment room.
- Proficiency in performing high-quality facial treatments and individual care rituals.
- Solid experience in active sales, ideally in the premium or luxury beauty segment.
- Enjoyment of active customer engagement, clienteling, and closing-oriented sales.
- Ability to independently build treatment appointments and a loyal customer base.
- Confident, reliable, and well-groomed appearance.
- Independent, proactive, and responsible work style.
- Fluent German language skills at C-level (written and spoken).
- Willingness to work at least two to three Saturdays per month regularly.
- Experience in KaDeWe or a comparable luxury department store is an advantage but not a requirement.
- Experience with brands from a comparable environment such as La Prairie, La Mer, Sisley, or Estée Lauder is also an advantage.
Skills
- Facial Treatments
- Skincare Consultation
- Sales
- Clienteling
- Customer Engagement
- Luxury Sales
Location
- KaDeWe Berlin
Work Type
- Hybrid
- Full-time
- Part-time
Experience Level
- Experienced
- Minimum 1 year in treatment room
- Experience in premium/luxury beauty sales
Education Level
- Completed training as a cosmetician
Salary/Compensations
- 3-day week (23.5 hours): €1,850–€1,950 fixed monthly salary + up to €336 monthly bonus; total €26,232–€27,432 gross annually at 100% target achievement.
- 4-day week (32 hours): €2,500 fixed monthly salary + up to €460 monthly bonus; total €35,520 gross annually at 100% target achievement.
Benefits
- Permanent employment contract starting immediately.
- Choice between a 3-day week (23.5 hours) or a 4-day week (32 hours).
- Exclusive workplace in the Beauty Lounge and at the counter in KaDeWe Berlin.
- Responsibility and scope for development in expanding the treatment area.
- Free products from the brand portfolio.
- Significantly discounted additional product purchases.
- Employer-funded company pension plan.
- Additional option for self-financed pension with attractive employer contributions.
- Discounted membership at Urban Sports Club.
- Moka.Care for mental health support.
- Regular professional product, treatment, and sales training.
- A respectful and appreciative work environment.
About the Company
- International luxury skincare brand from France.