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About the Role
Partner closely with attorneys and cross-functional stakeholders to translate legal, compliance, and regulatory requirements into scalable business processes and operational workflows. Lead and coordinate legal team initiatives across Product, Marketing, Operations, Engineering, and other business functions. Optimize and maintain internal processes and workflows that improve efficiency, visibility, and collaboration across teams. Develop, update, and maintain internal guidelines, process documentation, and internal resources. Review customer-facing experiences including product features, partnerships, lifecycle communications, and other initiatives to identify risks before launch. Assist in developing scalable operational controls and monitoring processes that improve visibility into customer experiences and evolving legal and business requirements. Identify opportunities to leverage AI, and automated tooling to streamline legal workflows and reduce manual effort. Partner with internal teams to develop creative solutions that support business objectives and growth while appropriately managing legal and regulatory risk. Assist with legal research and special projects related to financial products, consumer protection, privacy, marketing, and other emerging legal initiatives. Support contract administration and other legal operations initiatives as needed.
Responsibilities
- Translate legal, compliance, and regulatory requirements into scalable business processes and operational workflows.
- Lead and coordinate legal team initiatives across Product, Marketing, Operations, Engineering, and other business functions.
- Optimize and maintain internal processes and workflows to improve efficiency, visibility, and collaboration.
- Develop, update, and maintain internal guidelines, process documentation, and internal resources.
- Review customer-facing experiences to identify risks before launch.
- Assist in developing scalable operational controls and monitoring processes.
- Identify opportunities to leverage AI and automated tooling to streamline legal workflows.
- Develop creative solutions to support business objectives and growth while managing risk.
- Assist with legal research and special projects.
- Support contract administration and legal operations initiatives.
Requirements
- 3+ years of experience in legal operations, project management, compliance, business operations, or a similar cross-functional role.
- Experience managing projects across multiple stakeholders while balancing competing priorities and deadlines.
- Comfortable interpreting complex legal, regulatory, or operational concepts and communicating them clearly to both legal and business teams.
- Experience working in fintech, financial services, or another highly regulated industry.
- Familiarity with consumer protection, advertising, privacy, or financial services regulations is a plus.
- Experience with tools like Figma, Airtable, Notion, or similar tools.
Skills
- Project management
- Legal operations
- Compliance
- Business operations
- Process optimization
- Workflow development
- Risk assessment
- AI and automation
- Legal research
- Contract administration
- Figma
- Airtable
- Notion
Experience Level
- 3+ years
Salary/Compensations
- $75,000 – $95,000/year
Benefits
- Health, Dental & Vision Plans
- Life Insurance
- Long/Short Term Disability
- Competitive Pay
- 401k Matching
- Team Member Stock Purchasing Program (TMSPP)
- Learning & Development Opportunities
- Tuition Reimbursement
- Unlimited PTO
- Daily Lunch, Snacks & Coffee (in-office only)
- Commuter benefits (in-office only)
About the Company
- Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.