Food Runner - Booking Office 1869 - St. Pancras London Autograph Collection at Marriott | GB | Rezi

Food Runner - Booking Office 1869 - St. Pancras London Autograph Collection at Marriott

Food Runner - Booking Office 1869 - St. Pancras London Autograph Collection

Marriott · GB

1 weeks ago

Food Runner - Booking Office 1869 - St. Pancras London Autograph Collection

Marriott · GB

9 days ago
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About the Role

Our F&B Support Experts create memorable and unique experiences for guests by providing a wide range of services to ensure smooth food and beverage operations. This role is critical for maintaining a safe workplace, adhering to company policies, upholding quality standards, and presenting a professional image.

Responsibilities

  • Advocate and maintain an exceptionally high standard of five-star luxury lifestyle service within the Food & Beverage operation.
  • Maintain cleanliness in all areas of the discipline at all times.
  • Perform a physical role involving lifting, pushing, and pulling, utilizing correct manual handling methods for safety.
  • Possess product (food & beverage), menu, operational, and food hygiene knowledge.
  • Maintain up-to-date knowledge of company Food Safety Programs and relevant regulations.
  • Report maintenance issues immediately to appropriate personnel.
  • Maintain a positive, supportive, and on-brand attitude, grooming standard, body language, and tone.
  • Attend monthly departmental meetings and 1:1s.
  • Carry out other duties as required by the F&B Management team.

Requirements

  • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
  • Detail-oriented with a passion for delivering excellence in customer service.
  • Knowledge of Health, Safety and Hygiene (sanitation, cleanliness).
  • L2 Food Hygiene is preferred, and you should work towards achieving this if you don’t hold a certification already.

Skills

  • Food & Beverage operations
  • Customer service
  • Health, Safety, and Hygiene
  • Manual handling
  • Communication

Location

  • Onsite

Work Type

  • Full-time

Experience Level

  • 1+ year experience

Education Level

  • L2 Food Hygiene preferred

Benefits

  • Competitive salary
  • Investment in personal development
  • 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service
  • Pension scheme participation
  • Life Assurance coverage
  • Annual Performance Review pay adjustments
  • Complimentary gym and spa access
  • Free meals while at work
  • Dry-cleaning service availability
  • Complimentary enrolment in BenefitHub
  • 20% discount at any of the St. Pancras outlets
  • Marriott Discount Card
  • Travel ticket season loan
  • Cycle to work scheme
  • Employee Assistance Programme access
  • Comprehensive Training and Development programme participation
  • Awards and recognition celebrations

About the Company

  • Marriott International is dedicated to being an equal opportunity employer.
  • The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences.
  • Autograph Collection hotels attract The Individualist, a consumer who uses travel as an opportunity to add to their personal narrative.
  • Joining Autograph Collection means joining a portfolio of brands with Marriott International.

Equal Opportunity

  • Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
  • We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
  • We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.