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About the Role

This role focuses on actively selling in a professional and friendly manner, contributing to turnover development. It involves engaging customers to the highest standard, exceeding expectations, and building strong customer loyalty. The position requires taking initiative as a senior leader within the Sales Team, supporting their development and business goals, and becoming an expert on the Sandro Experience.

Responsibilities

Actively sell in a professional and friendly manner contributing to the development of the turnover
Engage with customers to the highest standard, exceed their expectations by going the extra mile and building strong customer loyalty
Use initiative to be a senior leader amongst the Sales Team, and support them in development and achieving their own business goals
Become an expert on the Sandro Experience and lead by example
Run the sales floor when requested by the management team ensuring the slick operation, clear communication and sales driving hours whilst maximising conversion opportunities with the team
Support and develop Sales Assistants in relation to in-depth product knowledge in order to aid our customers fashion needs
Support the management team in ensuring the team are trained and understand all till and cash handling procedures
Adhere to stock control procedures
Assist in the maintenance of all merchandising/visual directives adhering to the Company guidelines/expectations
Build professional and effective relationships that support team goals
Communicate team goals and objectives in the absence of your management team

Requirements

More than 2 years of experience in management in the premium/luxury retail industry
Show adaptability to customers and business needs
Possess a commercial mindset
Able to supervise and motivate a team

Work Type

Permanent

Experience Level

1 year or more

Benefits

Transport allowance
Monthly team bonus scheme
Exclusive staff discounts
Uniform
Sickness pay top up (based on length of service)

Equal Opportunity

We welcome all personalities from all cultures, backgrounds, tastes and experience and we value what makes you unique.