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About the Role
The Populous London studio is seeking a Senior Wayfinding Design Lead to lead the wayfinding design function within the studio, fostering collaboration across disciplines and guiding the design and delivery of major sports and entertainment, urban realm, and aviation wayfinding projects. The ideal candidate will demonstrate exceptional graphic design and information design skills, with experience in wayfinding systems, mapping, pictograms and information graphics, alongside a strong command of typography and visual communication. You will have proven experience collaborating with architectural, landscape and spatial design teams, translating complex information into clear, engaging and accessible user experiences. An understanding of product design, fabrication and materiality would be advantageous.
Responsibilities
- Liaise directly with clients to determine project briefs, deliverables, and schedules.
- Lead projects from concept through detailed design, coordinating with the other design disciplines across the project.
- Undertake project and user research and apply findings to project outputs.
- Present in front of clients.
- Collaborate with the architectural team, manufacturers, and other third-party teams to align work streams.
- Collaborate with the design team and client on all aspects of the design process.
- Document design through plans, elevations, and details, coordinating with vendors to maintain design intent.
- Provide sign placement plans, content schedules, proof-referencing numbers, produce artwork according to signage requirements (sizing and standards), and articulate design decisions.
Requirements
- Good communication (written and oral) and presentation skills.
- Exceptional graphic design skills with a strong background in information and user-centric design (i.e., map design, pictograms, information graphics).
- Experience in working with architecture and spatial design, specifically with large-scale public buildings.
- Strong familiarity with architectural construction documents, scales, sections, plans, and elevations; proficiency in drawing in scale.
- Ability to work in the architectural environment of wayfinding, be fully conversant with architectural terminology, and track architectural drawings.
- Excellent design aesthetic and typography skills.
- A solid understanding of user behaviour in complex environments.
- Effective written, visual, verbal, and presentation communication skills (internal team and client-facing).
- Firm working knowledge of the Adobe Creative Suite, including Illustrator, InDesign, and Photoshop.
- Confidently working with the Microsoft Office Suite.
Skills
- Wayfinding systems
- Mapping
- Pictograms
- Information graphics
- Typography
- Visual communication
- Graphic design
- Information design
- User-centric design
- Architectural construction documents
- Adobe Creative Suite (Illustrator, InDesign, Photoshop)
- Microsoft Office Suite
Location
- Shoreditch
Work Type
- Hybrid working
Experience Level
- Senior
Education Level
- Degree in graphic design, information design, or another related equivalent degree.
Benefits
- Hybrid working
- Gym membership discounts
- Opportunity to attend events at Populous-designed venues
- Regular social and knowledge sharing events including an annual conference and a weekend abroad Christmas party
About the Company
- For more than 40 years Populous has had a singular focus – to draw people together around the things that they love, to be the leading design firm that specialises in places, spaces and events where people gather.
- Our success is defined by designing projects that are seen as the benchmark.
- We are committed to future innovation, anticipating and shaping the future of our industries.
- Populous Wayfinding is a team of specialist designers, strategists and industry experts, working as part of the wider Populous design and architecture practice.
- We bring a distinct wayfinding perspective and expertise to projects of every scale, whether through cross-disciplinary collaboration on projects, or delivering our own specialist commissions.
- Our approach is holistic and human-centred: we look beyond signs to understand people, behaviour and the diversity of journeys through a place, considering both the practical needs and emotional responses that shape how people navigate and experience complex environments.
- As we continue to bring to life award-winning venues and experiences our EMEA Practice is looking for a Senior Wayfinding Design Lead based in our Shoreditch studio.
Equal Opportunity
- Populous is an equal opportunity employer.
- We are committed to supporting candidates to perform at their best throughout the recruitment process, including making reasonable adjustments to our process.