About the Role
This employee is required to deliver a variety of spa services utilizing a variety of spa modalities (body treatments, massages) in a safe and comfortable manner with old world hospitality and charm.
Responsibilities
- Perform procedures such as massages and body treatments
- Maintain a thorough knowledge of massage modalities and a general understanding of body treatments
- Perform consultations with clients regarding symptoms, medical history, and desired results
- Evaluate clients to locate painful or tense areas of the body
- Manipulate muscles or other soft tissues of the body
- Provide clients with guidance on stretching, strengthening, overall relaxation, and how to improve their posture
- Document guest’s condition and progress
- Perform all services in accordance with del Lago standards, policies, and procedures
- Provide appropriate and consistent levels of guest service and hospitality
- Knowledge of all product information used during guest services
- Participate in individual home spa product sales with every guest
- Maintain up-to-date knowledge of Spa and Salon industry trends
- Attend and fully participate in all mandatory trainings and meetings
- Complete daily tasks at request of management
- Ensure all treatment areas are clean and neat in accordance with department standards.
- Ensure all treatment areas are properly stocked in accordance with department standards.
- Display a professional and cooperative demeanor in all interactions with department staff, other del Lago employees, vendors, and guests
- Maintain knowledge of company and property
- Ability to share this knowledge with guests
- Other duties as assigned
Requirements
- Attend required training sessions offered by the casino
- Obtain required licenses
- Perform the duties described in compliance with local laws and regulations
- Responsible to taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
- Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department
- Adhere to Internal Control Procedures and Policies
- Report illegal activity to Security or the appropriate levels of Management
Skills
- Proficient in all aspects of spa treatments and modalities with a general knowledge of body treatments
- Excellent personal presentation
- Good communication skills
- Friendly, caring personality
- Ability to work in a high-volume, fast-paced service environment while maintaining composure and focus on guest service
Location
- Finger Lakes region
Work Type
- Full-time
Experience Level
- One year experience in a luxury resort or luxury spa setting
Education Level
- High school diploma or equivalent
- Current NYS License/Registration in Massage Therapy
Salary/Compensations
- $16.00 - $16.75/hour
Benefits
- Benefit eligibility starting at 22 hours per week
- Flexible schedule
- Medical
- Dental
- 401k
- Pension plan
- Vacation time
- Paid sick time
- Employee Stock purchase plan
- $1,000 sign on bonus for Massage Therapist (50% after 90 days, 50% after 180 days)
About the Company
- With gaming, hotel, retail and restaurant positions, you can always find what you’re looking for at del Lago.
- Previous casino-industry experience is not required, but a friendly, positive attitude is.
- We’ll provide all the training you’ll need to succeed in your job and grow in your career.
- Whether it’s the fun of the slots or the excitement you only find at the best gaming tables, del Lago will bring the action you’re looking for.
- Our luxurious 205 room hotel with beds more comfy than home, services that make everyone feel like a high roller and spa treatments to soothe and rejuvenate.
- Wherever you’re coming from, however long you plan to stay, there’s only one destination in the Finger Lakes region that gives you everything you expect, and then some.
- Join a winning team today at del Lago Resort & Casino
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
