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About the Role

This position is responsible for customer billing, including providing complete billing packets with reports and certified payroll to ensure timely payment.

Responsibilities

• Assigning tasks for 14 dedicated field resources.
• Tracking and managing all open calls, including inspection manuals.
• Locally billing all open SRs, including Inspection-Manuals and general service requests.
• Tracking and maintaining monthly L&M revenue.
• Invoice packaging and delivery per a negotiated timeline.

Requirements

• Experience in Customer Service or Operations/Service Delivery.
• Strong decision-making skills and adaptability.
• Proficient in MS Office, especially Excel.
• Excellent communication and interpersonal skills.
• Good telephone manner and appropriate business communications.
• Strong written and verbal communication skills.
• Team player with the ability to operate under pressure.

Location

• 100% Onsite

Work Type

• Onsite

Salary/Compensations

• $29-39 per hour

Benefits

• Competitive benefits package

About the Company

• Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization.
• They help customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
• For more than 140 years, Johnson Controls has delivered performance where it really matters.
• Backed by advanced technology, lifecycle services, and an industry-leading field organization, they elevate customer performance, turn goals into real-world results, and help move society forward.

Equal Opportunity

• Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
• To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.
• If you are an individual with a disability and you require an accommodation during the application process, please visit here.