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About the Role

This role involves performing technical, pre-defined tasks for customer equipment, focusing on preventive maintenance for Varian Medical Systems (VMS) linear accelerator and imaging systems to ensure efficient operation. The Field Service Technician (FST) operates within a designated region, representing VMS and maintaining customer relationships.

Responsibilities

Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures.
Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region.
Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives or leadership.
Maintain administrative duties, including timely completion and submission of field service work orders and expense reports, along with management of consignment (parts) and other required documentation according to VMS procedures.
Communicate required follow up actions to primary assigned representative.

Requirements

Must live within close proximity or be willing to relocate to Dallas, Texas.
Must hold a valid driver’s license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law).
Must be legally authorized for employment in the United States.
Must not require employer sponsored work authorization now or in the future for employment in the United States.
Must have full access to Siemens Healthineers' client sites.
Must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment.
Must be able to work with controlled technology in accordance with US export control law.

Skills

Excellent time management and professional communication skills (internal and external).
Ability to develop and maintain strong customer relationships through strong written, verbal, and interpersonal communication skills.
Frequent use and application of technical documentation (electronic and paper).
Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems.
Familiar with basic operation of handheld test equipment (Digital Multimeter, Digital Oscilloscope).
Basic technical experience with micro-computers/PC based systems.
Basic technical knowledge and experience with simple hand tools.
Familiar with business tools such as E-mail, Microsoft Word, Excel, and PowerPoint.
Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired.
Strong ability to manage customer expectations while building and maintaining positive relationships.

Location

Dallas, Texas

Work Type

Field based
Remote
Onsite

Experience Level

Vocational training or military experience with electronics preferred.
Experience with business tools such as E-mail, Microsoft Word, Excel, and PowerPoint.
Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired.

Education Level

HS Degree or Equivalent
Vocational training or military experience with electronics preferred.
Has completed all required VMS training classes for HW Preventive Maintenance.

Salary/Compensations

$50,210 - $69,036

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time

About the Company

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries.
As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing.
Our portfolio is crucial for clinical decision-making and treatment pathways.
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas.
We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Equal Opportunity

Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Applicants and employees are protected under Federal law from discrimination.
Siemens Healthineers is committed to equal employment opportunity.
As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
California residents have the right to receive additional notices about their personal information.
It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.