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About the Role
As an Operations Manager (Dental Office Manager) at Aspen Dental, you will lead office operations to create lasting impressions and build patient trust and loyalty. You will participate in an extensive ten-week training program to gain business and leadership knowledge designed for success and growth within the organization.
Responsibilities
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Hire, develop, manage and retain the office staff
- Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
- Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
- Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
- Additional tasks as required
Requirements
- Minimum of one year of managing a team of direct reports
- A people centric leader who motivates and inspires others
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
- Demonstrate analytical thinking; place a premium on leveraging data
Skills
- Leadership
- Communication
- Interpersonal skills
- Analytical thinking
Work Type
- Full - Time
Experience Level
- Minimum of one year of managing a team of direct reports
Education Level
- High school diploma or equivalent
- College degree is preferred
Salary/Compensations
- $60000 - $65000 /year + monthly and quarterly incentive earnings
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) savings plan with match
- Career development and growth opportunities
- Free Continuous Learning through TAG U
About the Company
- Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.