About the Role
This role enhances and matures SHI’s enterprise risk and compliance framework within a fast-growing, global technology solutions business. As part of SHI’s Global Compliance program, the Director of Risk Management will help establish the structure, disciplines, and operating rhythm needed to embed integrity, accountability, and transparency across the business. You will shape and execute the enterprise risk and compliance agenda, translating risk into clear, decision-ready insights and helping the organization move from fragmented practices to a cohesive, scalable, and practical function.
Responsibilities
- Lead the development and maturing of the ERM approach, including risk assessments, risk taxonomy, and articulating the risk appetite and tolerances.
- Establish and embed a scalable Risk & Control Self-Assessment program to ensure risks are consistently identified, assessed, and mitigated.
- Define and implement Key Risk Indicators for priority risks (e.g., third-party risk, anticorruption, privacy, information security, trade compliance, fraud, order-to-cash).
- Introduce monitoring and testing practices to surface emerging risks and support timely escalation.
- Stand up and facilitate the Risk and Compliance Functional Steering Committee, creating a consistent forum for cross-functional alignment and decision-making.
- Act as a central coordination point for material risk and compliance issues, supporting structured escalation, options analysis, and remediation tracking.
- Establish clear reporting and escalation pathways to leadership.
- Build and maintain a practical governance framework, including policies, standards, and procedures aligned to SHI’s operating model.
- Partner with Legal and HR to strengthen Code of Conduct and ethics coverage.
- Develop targeted, role-based training and communications.
- Embed compliance considerations into all operational workflows.
- Design and mature third-party risk segmentation, due diligence, and lifecycle oversight.
- Coordinate with InfoSec and Privacy on security and data protection requirements.
- Partner with Operations and Finance to enhance controls around export compliance, channel integrity, and fraud risk.
- Establish independent testing and assurance activities to validate control effectiveness and remediation.
- Deliver clear, concise executive reporting focused on insights, trends, and priorities.
- Help select, implement, and optimize risk and compliance tools, dashboards, and analytics over time.
- Build and develop a high-performing risk and compliance team as the function matures.
- Promote a culture of accountability, practicality, and continuous improvement.
Requirements
- A senior risk and compliance professional already performing this role and ready to leave a lasting mark.
- 10+ years’ experience in enterprise risk, compliance, or internal controls within Technology or IT resale is preferable.
- Proven experience building or significantly maturing ERM, RCSA, and third-party risk programs.
- Comfortable influencing across a matrix and engaging executive leadership.
- Motivated by building, not maintaining—practical, commercial, and outcomes-focused.
- Ability to travel – 10%
Skills
- Strategic Thinking
- Leadership
- Business Acumen
- Communication
- Collaboration
- Problem-Solving
- Ethics
- Attention to Detail
- Risk Management
- Continuous Improvement
Experience Level
- Senior risk professional
Benefits
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- Continuous professional growth and leadership opportunities.
About the Company
- Since 1989, SHI International Corp. has helped organizations change the world through technology.
- We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
- Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Equal Opportunity
- SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status.
- We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process.
- Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
