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About the Role
In this role, you will help formulate, develop, and implement a team of Site Reliability Engineers (SREs) focused on the observability, sustainability, scalability, measurability, and recoverability of T. Rowe Price’s innovative cloud & on-prem solutions by leveraging automation and best-of-breed tools. The successful candidate will have a strong operations & engineering background, be hands-on when needed, and possess expertise in cloud environments, infrastructure operations, DevOps practices, CI/CD toolchain, code build and deployment, incident response, and 24x7 monitoring and support. You will also have extensive experience operating within a SRE function in a complex, distributed environment and a demonstrated ability to work horizontally and vertically within an organization with diverse partners and sponsor groups.
Responsibilities
- Design technology solutions to prevent or minimize service disruptions.
- Prevent technology service disruptions through technology solution recommendations and automations.
- Foster a culture of deep learning through blameless post-mortems to improve the shared goal of reliability across services.
- Transform operations teams by facilitating internal change to adopt SRE standard methodologies and driving strategic growth in this area.
- Analyze incidents impacting technology availability for high-level trends across the broad portfolio.
- Drive initiatives to reduce or prevent technology failures in a complex, distributed technology environment.
- Consolidate information from disconnected systems into cohesive views of the technology portfolio for identifying trends, redundancies, and risk.
- Lead initiatives of varying complexity that span multi-functional areas.
- Contribute to the definition of target state architecture and design of the technology environment.
Requirements
- Bachelor's degree or equivalent combination of education and relevant experience.
- 10+ years of experience designing and operating cloud infrastructure with senior-level impact.
- 5+ years building and supporting solutions in Amazon AWS.
- 5+ years of experience building and running a DevOps and/or SRE function.
- Experience with implementation and operation of the chaos model at scale.
- Strategic and program-level implementation experience.
- Demonstrable experience implementing new technology, tools, and platforms.
- System administration and scripting experience.
- Demonstrable experience leveraging automation to proactively prevent or quickly remediate incidents.
- Fluent in multiple programming languages (e.g., Python, Java, GO, Node.js, .Net Core, etc).
- Proficiency with database development (SQL Server, PostgreSQL, MySQL, etc).
- Proficiency with defining, right-sizing, tracking, and reporting on Service Level Objectives (SLOs), Service Level Indicators (SLIs), system availability, and the progress and outcomes related to reliability.
- Experience with implementing and managing Error Budgets.
- Proficiency with understanding and explaining incident situations and their recovery plans to prevent recurrence.
- Knowledge/experience driving dashboard standardization across the ecosystem for observability, APM and infrastructure monitoring, and application-specific logging.
- Knowledge/experience with observability tools such as New Relic, SolarWinds DPA, Elastic Stack, Prometheus, Grafana, Splunk, and cloud native tools.
- Knowledge/experience with cloud management tools such as Ansible, Terraform, Vault, and Vagrant.
- Ability to work independently with guidance only in the most complex situations.
- Ability to make sound decisions with limited facts or resources.
- Ability to balance strategic and pragmatic concerns when solving problems.
- Ability to adjust communication style and materials to suit a given audience.
- Ability to clearly articulate operational principles, practices, and policies.
- Ability to stay abreast of industry trends and technologies.
- Accountability for work of self and others; setting standards for others.
- Ability to maintain a broad internal professional network and know when to engage/activate it.
- Ability to develop or mentor diverse talent on the team.
- Ability to be on-call and/or work during off-hours.
- Cloud or SRE-related certifications (Preferred).
- Working knowledge of Azure (Preferred).
Skills
- Observability
- Sustainability
- Scalability
- Measurability
- Recoverability
- Automation
- Cloud environments (public, private)
- Infrastructure operations
- DevOps practices
- CI/CD toolchain
- Systems
- Code build and deployment
- Incident response
- 24x7 monitoring and support
- Python
- Java
- GO
- Node.js
- .Net Core
- SQL Server
- PostgreSQL
- MySQL
- Service Level Objectives (SLOs)
- Service Level Indicators (SLIs)
- Error Budgets
- New Relic
- SolarWinds DPA
- Elastic Stack
- Prometheus
- Grafana
- Splunk
- Ansible
- Terraform
- Vault
- Vagrant
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Principal
- Senior-level
- 10+ years
- 5+ years
Education Level
- Bachelor's degree
About the Company
- T. Rowe Price is an investment management firm.