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About the Role

The Client Reports Administrator is responsible for the accuracy, integrity, and timely delivery of client reporting across performance, advisory fee, and fiscal (tax) reporting. This role resolves issues outside routine steps, validates data, and partners with various departments to support clients and evolving reporting needs.

Responsibilities

• Prepare, validate, and deliver monthly, quarterly, and annual reporting across performance, advisory fees, and fiscal (tax) reporting, ensuring accuracy and completeness before distribution.
• Maintain data integrity across reporting by identifying discrepancies, investigating their root cause, and resolving issues at source.
• Escalate unresolved or complex issues promptly to prevent impact on client reporting.
• Work with external vendors to source pricing and transaction data for products held outside our primary custodian.
• Interpret statements and transaction notices across established products, and ensure the data is entered accurately for reporting.
• Calculate and reconcile monthly advisory fees, including blended AUM, negotiated rates, and fee adjustments, ensuring accuracy across accounts.
• Support year-end fiscal reporting in partnership with Fund Operations, reconciling tax data and sourcing distribution breakdowns for third-party holdings.
• Collect, verify, and distribute tax slips to client and accountant portals.
• Maintain historical reporting data—fund distributions, tax breakdowns, and foreign exchange rates—and match internal account transfers and share-class switches.
• Monitor the team inbox and respond to reporting, tax, and investment queries from the Private Wealth team.
• Validate performance return accuracy, review adjusted cost base (ACB) calculations, and explain gain/loss impacts on sales.
• Identify opportunities to refine and streamline processes, document procedures, and flag system issues.
• Contribute to cross-team initiatives that improve reporting quality and efficiency.
• Develop and maintain competency across all three reporting disciplines, supporting the team’s resilience and consistent delivery.

Requirements

• Bachelor’s degree in Business, Finance, Accounting, or a related field (or equivalent experience).
• 3 years of experience in financial services administration or investment operations preferred.
• Related financial services education or progress toward a designation (e.g., CSC, CFA, CFP) an asset.
• Strong investment and tax knowledge.
• Proficiency with Excel and strong numerical aptitude.
• Familiarity with SQL or BI tools an asset.
• Strong analytical and problem-solving skills, with close attention to detail.
• Comfortable gathering and working with reporting data.
• Excellent written and verbal communication skills.
• Include both a cover letter and resume in support of your application.

Skills

• Excel
• SQL
• BI tools
• Analytical skills
• Problem-solving skills
• Attention to detail
• Data gathering
• Written communication
• Verbal communication

Location

• Remote

Work Type

• Full-time

Experience Level

• 3 years of experience in financial services administration or investment operations preferred

Education Level

• Bachelor's degree in Business, Finance, Accounting, or a related field (or equivalent experience)
• Progress toward a designation (e.g., CSC, CFA, CFP) an asset

Salary/Compensations

• $51,000-$64,000

Benefits

• Profit sharing
• Benefit programs on day one
• Share ownership program

About the Company

• Nicola Wealth is a national leader in wealth management, known for sophisticated financial planning, diversified private investment funds, high client retention, and an award-winning culture.
• Recognized as a Best Managed Company and one of Canada’s Top Employers.
• Dedicated to upholding firm values through significant growth.
• Fosters a collaborative, creative, and entrepreneurial environment.
• Passionate about the business, culture, and investing in employee growth and development.

Equal Opportunity

• We are an inclusive, equal opportunity employer.
• It is our priority to remove barriers to provide equal access to employment.
• Should you require reasonable accommodation during the recruitment process please contact us at accessibility@nicolawealth.com and we will work with you to meet your needs.
• All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Nicola Wealth policies.