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About the Role

Performs a wide variety of basic credit and collection functions, reviewing and monitoring credit sources, credit files, customer applications, and delinquent accounts. Obtains required information from credit organizations, banks, and loan associations, and maintains records on credit risks, delinquent accounts, and incomplete files.

Responsibilities

• Reviews and monitors credit sources, credit files, customer applications and delinquent accounts.
• Obtains required information from credit organizations, banks and loan associations.
• Maintains records on credit risks, delinquent accounts and incomplete files.
• Mails follow-up letters to customers to encourage payment of delinquent accounts.
• Confers with customers by telephone in attempt to determine reason for overdue payment, and reviews terms of sales, service, or credit contract with customer.
• Receives and posts payments on customer accounts.
• Records information about financial status of customer and status of collection efforts.
• Sorts and files correspondence.

Requirements

• High School Diploma or GED (accredited).
• 4 years of relevant work experience (in addition to education requirement).
• Must have, or be willing to obtain, a REAL ID or TSA-approved alternative if required for air travel or federal property access.

Skills

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing

Location

• On-site

Work Type

• Full-time

Experience Level

• 4 years of relevant work experience

Education Level

• High School Diploma or GED

Salary/Compensations

• $25.00-$28.00

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short-term Disability
• Stock Purchase Plan
• Company Matching on 401(k)
• Paid Vacation
• Holidays
• Personal Days
• Your Tomorrow Education Assistance Program
• Paid on-the-job training

About the Company

• WM is North America's leading provider of comprehensive environmental solutions.
• WM is driven by commitments to put people first and achieve success with integrity.
• The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada.
• With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals.
• WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America.
• WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America.
• Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe.

Equal Opportunity

• WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
• WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.