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About the Role

Stellar Health supports primary care providers by offering a platform that integrates technology, people, and analytics to improve patient health outcomes. The Vice President of Provider Success & Performance will lead the strategy and execution for Stellar's total cost of care risk provider network, ACO, and payor contracts, overseeing both Provider Success and Performance functions to maximize quality and cost efficiency.

Responsibilities

Own the risk business' aggregate performance results, including quality performance and total cost of care, across the full provider portfolio.
Establish benchmarks, targets, and executive reporting cadence to track network-wide progress.
Set the overarching strategy and multi-quarter roadmap for provider performance across the ACO.
Define how Provider Success and Performance functions collaborate to close performance gaps and achieve enterprise targets.
Directly manage, coach, and develop individuals leading the Provider Success and Performance teams.
Build organizational capability by hiring, structuring, and developing talent to support a growing provider network.
Ensure every provider has a data-driven action plan to close performance gaps.
Equip the Provider Success team to execute action plans consistently across the network.
Partner with Med Econ and Enterprise Analytics teams to translate aggregate performance data into strategic insights.
Communicate performance, risk, and opportunity to senior leadership, Payors, and provider executives.
Serve as a key point of escalation for complex provider relationships.
Build direct relationships with executive leadership at large medical groups and health systems.
Partner with Product, Med Econ, and Clinical leadership to shape clinical programs and total-cost-of-care strategy.
Align Provider Success and Performance teams with broader company strategy.
Build and standardize playbooks, workflows, and tooling for consistent and effective performance management and provider engagement.
Own headcount planning, budget, and resourcing decisions for Provider Success and Performance functions.
Travel on occasion to medical groups and health systems, up to 25% of time.

Requirements

At least 12+ years of experience in healthcare operations, with direct career experience in an ACO/managed care organization OR value-based care operations.
At least 5+ years of experience managing managers and leading multi-team organizations, including experience developing senior individual leaders.
Demonstrated track record owning aggregate performance targets across a large book of providers or accounts.
Experience setting strategy and translating it into an executable operating model, including 0 → 1 initiative launches.
Executive presence and experience communicating performance, risk, and strategy to senior leadership, and ideally, Payor or provider executive audiences.
Ability to strategically prioritize, negotiate deliverables across internal and external stakeholders, and make clear, decisive trade-offs at an organizational level.
Excellent data analysis skills, including fluency with Excel and BI tools to synthesize performance data across a large portfolio.
Exceptional communication skills and the ability to build immediate trust across all levels of internal and external stakeholders.

Skills

Healthcare operations
ACO/managed care organization operations
Value-based care operations
Team leadership
Multi-team organization leadership
Senior individual leader development
Aggregate performance target ownership
Strategy setting
Operating model translation
0 → 1 initiative launches
Executive presence
Performance communication
Risk communication
Strategy communication
Strategic prioritization
Negotiation
Data analysis
Excel proficiency
BI tool proficiency
Communication skills
Stakeholder management

Location

US-based

Work Type

Full-time

Experience Level

Vice President
12+ years of experience in healthcare operations
5+ years of experience managing managers

Benefits

Medical, Dental and Vision Benefits
Flexible PTO
Universal Paid Family and Caregiver Leave
Wellhub+ Gym Memberships
Pre-tax commuter benefits, HA, FSA plans
Company sponsored One Medical memberships
Company sponsored Citibike memberships
Medical Travel Benefits
JOON, a flexible lifestyle spending account
Stock Options
401k matching program
Company sponsored social events
Company sponsored lunch for all NY HQ employees

About the Company

Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes.
At Stellar Health, we help primary care providers put patient health first.
Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy.
Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care.
Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way.
Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, & Primary Venture Partners) with an established product & proven operating model.
We’ve shown that we make a real difference for physician practices and their patients.

Equal Opportunity

Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment.