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About the Role

Cancer Research UK is seeking an experienced Employee Relations Specialist to join their Employee Relations (ER) Team. This role is crucial in supporting a large and dynamic workforce by delivering operational transformation, governance, and an employee experience that fosters an inclusive, sustainable, and agile organization. The specialist will manage and advise on a diverse range of ER cases, supporting line managers in resolving employee concerns compliantly and promoting a culture of openness and trust. The goal is to positively impact the employee experience, creating an environment where people feel they belong and can deliver the charity's lifesaving work.

Responsibilities

Providing expert advice, coaching, and development to managers to resolve all ER cases effectively and in line with legislative requirements and Cancer Research UK’s policies and procedures.
Managing a caseload of approximately 30-40 cases at a time.
Supporting case managers to make sound unbiased decisions ensuring colleagues are treated in a human way through robust, credible ER advice and support.
Collaborating with colleague representatives and case managers to ensure all cases are resolved efficiently to mitigate organisational risks.
Mediating and facilitating conflict resolution between parties by promoting open communication, mutual understanding, and constructive dialogue to resolve informally and amicably wherever possible.
Accurately recording and maintaining case information ensuring all case-associated paperwork is of a professional standard and meets GDPR and data protection regulations.
Identifying opportunities to improve business processes and approaches and collaborating with colleagues across HR and the wider organisation to implement these.

Requirements

Experienced Employee Relations and/or Human Resources Advisor (or equivalent) with a background in medium to large-sized organisations.
Proven success managing 30+ employee relations cases at any one time involving senior stakeholders, end-to-end with strong attention to detail, organisation, and prioritisation.
Thorough knowledge of employment law, regulations, and best practices related to employee relations.
Strong understanding of HR policies and procedures, disciplinary and grievance processes, and employee engagement strategies.
Has trained and coached case managers and senior stakeholders to conduct investigations and manage employee relations cases with sensitivity, confidentiality, and impartiality.
Excellent interpersonal and communication skills with the ability to effectively interact and build relationships with employees at all levels of the organisation.
Experience generating professional reports and writing ER letters.
Ability to provide practical, solution-oriented advice and guidance to employees and management on employee relations matters.
Strong problem-solving and conflict-resolution skills with the ability to remain resilient, calm, and composed in challenging situations.
Ideally, available on one month's notice or less.
Must be eligible to work in the UK.

Skills

Employee Relations
Human Resources
Case Management
Employment Law
HR Policies and Procedures
Disciplinary Processes
Grievance Processes
Employee Engagement
Coaching
Interpersonal Skills
Communication Skills
Report Generation
Problem-Solving
Conflict Resolution

Location

Stratford, London

Work Type

Office-based with high flexibility (1-2 days per week in the office)
Full time
12 month fixed-term contract

Experience Level

Experienced

Salary/Compensations

£32,000 - £39,000 per annum

Benefits

Generous benefits package
Wide range of career and personal development opportunities
High-quality tools
Work-life balance support

About the Company

At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day.
Our organisation values are designed to guide all that we do: Bold, Credible, Human, Together.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

Equal Opportunity

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.