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About the Role
As a Makeup Artist, you will elevate the makeup category through immersive consultations, storytelling, and service-led experiences. You will connect clients deeply with the brand, promote skincare and fragrance, and contribute to the counter's overall success. You will lead by example in delivering a best-in-class client experience, support business growth through events and masterclasses, and act as a mentor and ambassador.
Responsibilities
- Build long lasting client relationships through a tailored, memorable experience both in-store and through digital channels.
- Deliver expert personalised makeup consultations that captivate and educate clients.
- Share product benefits, category knowledge, and application techniques with confidence to clients and colleagues.
- Host masterclasses and in-store events to elevate the makeup category.
- Use clienteling and data capture tools to actively recruit new clients and grow client portfolio.
- Help achieve individual and counter sales targets & KPIs.
Requirements
- A collaborative and team-first mindset.
- A passion for client experience.
- The ability to quickly build rapport and create meaningful client connections.
- Confidence in delivering makeup masterclasses and engaging events.
- A strong understanding of makeup artistry.
- Experience in a client-facing retail environment.
- Continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across four key areas: Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity, Promoting the autonomy of women.
Skills
- Makeup artistry
- Clienteling
- Data capture tools
- Sales
Location
- Selfridges Oxford Street
Work Type
- Permanent
- 37.5 hours/week
- Any 5 in 7 days
Benefits
- Private Medical Insurance covering pre-existing medical conditions and ability to add family members
- Online GP App with 24/7 appointments available within 24 hours
- Cycle Scheme participation for a tax-exempt bike and/or accessories
- Pension
- Life Assurance
- Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
- Employee Assistance Programmes and Other Support Lines
- Arts & Culture Ticket Discounts across major London attractions
- CHANEL Product Discounts
- Employee Only Sales
- Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
About the Company
- CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
- Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
- The opportunity to be part of a globally recognised luxury brand known for its timeless heritage.
- You will be empowered to take ownership of your impact within CHANEL.
- Additional makeup training to develop skillset.
Equal Opportunity
- At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.