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About the Role
This role supports executive and employee communications for Canada and provides broader internal communications support for Latin America, reporting to the Head of Corporate Communications for Latin America and Canada. The focus is on executive positioning and issues/reputation management, collaborating across Communications, Marketing, and business stakeholders.
Responsibilities
- Support the development and execution of Canada’s external and internal communications strategy aligned to business objectives, firm priorities, and regional narrative consistency.
- Counsel senior leaders in Canada on messaging, executive positioning, thought leadership, and issues/reputation management.
- Drive Canada external communications, including pitching and story development, media strategy, briefing materials, and escalation support.
- Maintain fluency in Canada’s business and financial media landscape, including key outlets/journalists and emerging issues relevant to the firm.
- Plan and execute executive engagement moments (e.g., town halls, all-hands, roundtables, site visits, offsites) in Canada and, as needed, for LatAm internal moments.
- Create executive communications materials (talking points, briefs, announcements, change communications, business updates) for Canada leaders and priority LatAm internal needs.
- Develop and deliver multi-channel narratives and campaigns (newsletters, stories/articles, video, digital signage) tailored by audience and channel.
- Provide internal communications support for LatAm, coordinating with regional stakeholders as needed.
Requirements
- 3–4 years of experience in corporate communications with demonstrated strength across executive communications and internal communications.
- Hands-on media relations and pitching experience in Canada, including developing pitches, media materials, and driving reporter engagement.
- Demonstrated, current knowledge of the Canadian media ecosystem (business/financial, policy, and regional outlets).
- Experience supporting senior executives, including coaching and preparation for high-visibility moments (including media-facing engagements in Canada).
- Experience supporting executive positioning (narrative, messaging, Q&A, briefing books) and partnering on media engagement.
- Excellent writing, editing, and verbal communications skills; ability to translate complex topics into clear narratives for senior leaders and employees.
- Strong strategic and project management capability; sound judgment, attention to detail, and strong risk awareness; comfortable operating in a matrixed organization and across time zones/stakeholders.
Skills
- Corporate communications
- Executive communications
- Internal communications
- Media relations
- Pitching
- Media strategy
- Briefing materials
- Escalation support
- Canadian media landscape
- Executive engagement
- Content creation
- Multi-channel communications
- Narrative development
- Campaign development
- Writing
- Editing
- Verbal communications
- Strategic planning
- Project management
- Risk awareness
- Financial services experience
- French language
- Quebec media
- Agency (PR/communications) experience
Location
- Toronto
Work Type
- Full-time
Experience Level
- 3-4 years
Education Level
- Bachelor's degree required (communications, journalism, business, or related)
Benefits
- Competitive total rewards package
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
About the Company
- JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
- Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
- J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments.
- Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries.
- The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Equal Opportunity
- We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
- We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
- We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
- JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans