About the Role
Serenity Spa at Tioga Downs is seeking a skilled Massage Therapist to provide professional massage and body treatments, focusing on exceptional guest service and creating a relaxing experience. Therapists are employees paid for all time worked, with no booth rental fees and all supplies provided.
Responsibilities
- Provide professional massage and body treatments in accordance with spa protocols and accepted certification practices
- Deliver consistent, high-quality services while creating a welcoming and relaxing guest experience
- Properly care for spa equipment and use products efficiently to support cost-control standards
- Maintain complete knowledge of all massage, body treatments, and products offered by the spa
- Educate and inform guests about wellness concerns, services, and products
- Maintain a professional, clean, and organized treatment environment
- Provide exceptional customer service and communicate effectively with guests and team members
Requirements
- High School Diploma or GED
- Current and valid New York State Massage Therapist License
- Demonstrated history of providing exceptional client service
- Excellent communication and listening skills
- Basic computer knowledge
- Strong knowledge of professional massage practices and spa service standards
- Ability to work a flexible schedule
- Weekend availability required; open availability preferred
- Ability to perform massage and body treatments throughout scheduled shifts
- Ability to stand, move, and work in a professional spa environment for extended periods
- Ability to safely operate and care for spa equipment and supplies
Skills
- Massage therapy
- Body treatments
- Guest service
- Communication
- Listening
Location
- Tioga Downs
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- High School Diploma or GED
- New York State Massage Therapist License
Salary/Compensations
- $30/hour plus tips
- $1,000 sign-on bonus
Benefits
- Paid for all time worked, not based on appointments booked
- No booth rental fees
- All spa supplies provided
- Keep what you earn from tips
- Employee daycare available 7 days a week from 7 AM–11 PM at discounted rates
- Generous 401(k) plan with employees 100% vested from day one
- Medical, Dental, Vision, Critical Care, Hospital, Accident, and Life Insurance available
- Paid Time Off, Sick Time, and Holiday Pay
- Tuition Reimbursement
- Employee discounts on hotels, restaurants, golf, spa services, and more
About the Company
- Serenity Spa at Tioga Downs is a professional spa team focused on wellness and guest experiences.
