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About the Role

We are seeking a talented Design Manager to join our award-winning ICRAVE team in New York. In this role, you will shape projects from concept through completion, balancing creative direction, client engagement, and team leadership. You will ensure exceptional quality and thoughtful attention to detail while mentoring emerging design talent.

Responsibilities

• Lead interior design projects from concept through completion, ensuring alignment with client goals, project scope, and budget.
• Build trust and foster strong relationships with multiple clients, managing expectations and facilitating clear communication.
• Provide project teams with context and direction, explaining the “why” behind design decisions and guiding them in solving client challenges.
• Conduct and lead internal work sessions, management meetings, and client presentations.
• Mentor, conduct performance reviews and support career development for more junior designers.
• Ensure design documentation quality by reviewing and redlining outgoing deliverables to minimize risk and liability.
• Coordinate with peers and project managers to maintain schedule, budget, and resource allocation.
• Proactively identify design and delivery issues, developing solutions before escalation.
• Source and coordinate with external vendors, consultants, and contractors as needed for project execution.
• Participate in recruiting by interviewing candidates and onboarding new hires during growth periods.
• Support client retention and account growth by contributing to project extensions and additional scopes of work.

Requirements

• Professional degree from an accredited interior design or architectural program
• A minimum of 10 years of post-graduate experience working in an architectural or interior design studio
• A proven track record leading complex design projects with key stakeholders
• Outstanding presentation and communication skills
• Solid leadership capabilities across a project team
• Confidence in managing client communications and team workflows while still deeply engaged in creative problem-solving.
• Direct experience in the Hospitality industry is desirable.
• Applications without portfolios cannot be considered.

Skills

• Proficiency in AutoCAD and BIM/Revit
• Proficiency in Bluebeam and Adobe Creative Suite (InDesign and Photoshop)
• Knowledge of 3D Studio Max and Rhino are a plus.

Location

• New York

Work Type

• Hybrid

Experience Level

• 10+ years of post-graduate experience

Education Level

• Professional degree from an accredited interior design or architectural program

Salary/Compensations

• $115,000—$145,000 USD

About the Company

• Journey is a global design and innovation agency shaping the future through multidimensional experiences (MDX) that connect people, brands, and culture.
• Our layered MDX approach crafts story-driven, sensory-rich engagement across physical, immersive, digital, and virtual spaces—fuelled by creative and technological innovation.
• Born from a legacy of pioneering studios, Journey blends strategic thinking with deep creative expertise to deliver solutions across industries.
• Journey’s MDX approach fuels growth and forges lasting value for audiences and partners, by creating cultural connections that resonate with impact.