Engineering Manager, Rider Loyalty at Lyft | CA | Rezi

Engineering Manager, Rider Loyalty at Lyft

Engineering Manager, Rider Loyalty

Lyft · CA

1 weeks ago

Engineering Manager, Rider Loyalty

Lyft · CA

8 days ago
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About the Role

You will lead a team of engineers across iOS, Android, and Server. You will own the membership and rewards platform end to end and work daily with Product, Design, Data Science, and Partnerships.

Responsibilities

  • Own the Loyalty roadmap from strategy through delivery.
  • Turn goals like member growth and retention into an engineering plan, and manage the dependencies that run through Partnerships and Rider Pay.
  • Build and scale the systems behind membership, rewards earning and redemption, and benefit delivery.
  • Hold a high technical bar through architecture reviews, tech debt management, observability, reliability, and on-call.
  • Grow engineers by matching people to the right opportunities, setting clear expectations, and giving feedback early.

Requirements

  • 5+ years building software professionally, including 2+ years directly managing engineers.
  • Managed a team that shipped both mobile and backend work, and can still read and review code in at least one of those areas.
  • Owned a consumer product used by millions of people each month.
  • Uses AI tools in their own work and has a clear view of where they help and where they do not.
  • BS/MS in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.

Skills

  • iOS
  • Android
  • Server
  • Product
  • Design
  • Data Science
  • Partnerships
  • AI tools

Location

  • Toronto

Work Type

  • Hybrid
  • In-office

Experience Level

  • 5+ years building software professionally
  • 2+ years directly managing engineers

Education Level

  • BS/MS in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.

Salary/Compensations

  • CAD $172,000 - CAD $215,000

Benefits

  • Extended health and dental coverage options, along with life insurance and disability benefits
  • Mental health benefits
  • Family building benefits
  • Child care and pet benefits
  • Access to a Lyft funded Health Care Savings Account
  • RRSP plan with company match
  • Flexible paid time off policy
  • 18 weeks of paid parental leave
  • Subsidized commuter benefits
  • Lyft ride credits

About the Company

  • Lyft's purpose is to serve and connect.
  • Lyft aims to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
  • The Rider Loyalty team is where riders become members.
  • We build the membership, rewards, and benefits products that give people a reason to choose Lyft on every trip, and we make sure the value a rider has earned shows up at the moment it matters.
  • Loyalty sits inside the Rider Loyalty, Partnerships, and Rider Pay (PLP) group.

Equal Opportunity

  • Lyft is committed to creating an inclusive workforce that fosters belonging.
  • Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy.
  • Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
  • Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process.