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About the Role

The Restaurant Manager will be a driving force behind the success of The Addison, delivering exceptional guest experiences in one of London’s most exciting new hospitality and live entertainment destinations. Leading from the floor, you will inspire a high-performing team, champion outstanding service, and combine operational excellence with commercial focus to establish The Addison as a must-visit food and beverage venue where guests return time and time again.

Responsibilities

Lead the day-to-day operation of a high-volume premium restaurant, ensuring exceptional service delivery across all trading periods and hospitality experiences.
Champion outstanding guest experiences, maintaining the highest standards of service, presentation, cleanliness, and proactively managing guest relationships and feedback.
Lead, coach, and develop a high-performing front-of-house team, overseeing recruitment, training, performance, engagement, and effective workforce planning.
Drive operational and commercial performance, maximising revenue through guest engagement and upselling while managing labour, stock, and cost controls.
Support the successful delivery of events and business objectives, collaborating across departments to ensure flawless execution, strong guest satisfaction, and achievement of financial and operational targets.

Requirements

Proven restaurant or hospitality management experience, ideally within premium dining, membership, events, or high-volume environments.
Passionate about delivering exceptional guest experiences, with strong relationship-building, communication, and interpersonal skills.
Experienced people leader, with a track record of developing, motivating, and managing high-performing teams in fast-paced operations.
Highly organised and commercially aware, with experience across multi-daypart operations, hospitality systems, and the ability to manage competing priorities under pressure.
Professional, proactive, and adaptable, with strong IT skills, a continuous improvement mindset, and flexibility to work evenings, weekends, and peak trading periods.
Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check.
All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Skills

Relationship-building
Communication
Interpersonal skills
IT skills

Location

London

Work Type

Full-time

Experience Level

Management experience

Benefits

Discounted tickets
25 days of annual leave plus bank holidays
Life Assurance policy
5% pension contribution
HealthShield for medical costs
Employee Assistance Programme supporting mental wellbeing
Eye care vouchers and glasses contribution
Cycle to Work scheme
Refer a friend bonus
Free will writing service
Free mortgage advice
Northern Rail season ticket scheme

About the Company

Olympia Events is more than an exhibition venue, conference centre and live-event space - it’s an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment.
Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction.
Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment.
Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, a host of new bars & restaurants, world-class office space and over two acres of public realm.
The Addison is one of the flagship premium hospitality destinations within the £1bn Olympia London regeneration project, a landmark development transforming one of London’s most iconic event and entertainment districts.
Designed to deliver a high-end guest experience, the venue combines contemporary luxury with exceptional functionality, creating a distinctive setting for corporate events, private functions, and hospitality experiences.
At Legends Global, hosting events is what we do best—and we want our people to experience it too.

Equal Opportunity

Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises.
Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders.