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About the Role

GardaWorld is seeking exceptional talent to join their Montreal team. This is an opportunity to be part of a growing organization if you enjoy dynamic, technology-driven environments and take pride in your work.

Responsibilities

• Schedule installation and repair appointments with clients.
• Optimize technician schedules based on territories and priorities.
• Ensure all necessary equipment is available before installation.
• Verify that each file is complete and ready for installation.
• Follow up with clients before and after appointments.
• Support technicians with daily operational needs.
• Ensure administrative closure of installations and service calls.
• Maintain accurate records in internal systems.

Requirements

• Minimum of 2 years of experience in coordination, dispatch, or customer service.
• Bilingual in French and English, spoken and written, to communicate with English-speaking clients.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities simultaneously.
• Proficiency in computer tools and management systems.

Skills

• Customer focus
• Organizational skills
• Priority management
• Administrative rigor
• Team spirit
• Autonomy and initiative

Location

• Montreal

Work Type

• Full-time

Experience Level

• 2 years

Benefits

• Competitive salary
• Comprehensive benefits package
• Employee assistance program and telemedicine

About the Company

• GardaWorld transforms how businesses protect their employees, facilities, and assets.
• As the largest provider of video surveillance services in the country, we ensure the security of sites across Canada using cutting-edge technology, unparalleled deployment speed, and a dedicated team that makes a real difference every day.