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About the Role

Sales Development Representatives (SDRs) are responsible for identifying and qualifying new opportunities for the sales organization. Kong invests heavily in training and development, including a 2-week sales bootcamp, weekly 1-1 mentorship, and global virtual group trainings. SDRs gain an understanding of Kong's product, community, target market, and value proposition. They learn to generate pipeline effectively and achieve strong discovery and qualification. The SDR team is a crucial resource for scaling sales teams and fostering a culture of meritocracy. Kong's SDR leadership team mentors and enables individuals for future roles, believing it's the ideal place to earn an 'MBA in sales'.

Responsibilities

Work with the Sales team to develop inbound and outbound campaigns from idea generation through to qualified call.
Develop strong sales and product knowledge.
Interact with IT and business decision-makers via telephone, video, LinkedIn, and email.
Update lead and prospect activity in Salesforce to ensure effective lead management.
Set qualified introductory meetings for the Sales team.
Nurture early phase opportunities for future pipeline potential.
Exceed monthly and quarterly opportunity quota.
Build strong relationships with our marketing team and Account Executives to maximize business wins.
Invest in self-development, focusing on skills and attributes for core role success and future growth.
Perform additional tasks as required by the manager.

Requirements

1 year or more of strong sales or customer-facing experience.
A self-starter with a track record of hitting and exceeding goals.
A 'hunter' mentality - comfortable prospecting, cold-calling, and following up on incoming leads.
Strong desire to win.
Ability and willingness to learn, react to, and share lessons learned across the organization.
Open to feedback and able to apply it to daily workflow.
Outstanding communication skills including phone, written communication, and active listening.
An extraordinary character with an incredible drive for success, a high work ethic, curiosity, and obsession with smashing sales goals.
Validated time leadership skills and ability to work independently and through coaching.
Desire to work in a driven and fast-paced environment.
Passionate about cutting-edge technology with the aptitude to learn new IT software products and understand business critical solutions quickly.

Skills

Sales
Customer-facing experience
Prospecting
Cold-calling
Lead follow-up
Communication (phone and written)
Active listening
Time leadership
Working independently
Working through coaching
Learning new technologies
Understanding business solutions

Location

Sydney

Work Type

Hybrid

Experience Level

1 year or more

About the Company

Kong Inc. is a leading developer of API and AI connectivity technologies, building the infrastructure for the agentic era.
Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models.
Trusted by Fortune 500 companies and startups.
Recognized as a leader in innovation in the connectivity space.
Great Place to Work Certified in 2020 & 2021.
2022 Forbes Cloud 100 Honoree.
Named a Leader in the 2023 Gartner Magic Quadrant.
Over 250 million downloads of its open-source API gateway.
Over 40k stars on Github for Kong API and Kong Insomnia.