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About the Role

The Maintenance Technician will contribute to an exceptional resident experience by providing high standards of repairs, maintenance, and compliance for the building fabric and systems. This role involves inspecting and diagnosing faults, undertaking repairs, and ensuring the overall upkeep of the property.

Responsibilities

• Ensure high levels of cleanliness throughout the community.
• Communicate effectively with residents, clients, contractors, and colleagues regarding maintenance issues.
• Monitor and maintain the electronic maintenance reporting system (Onesite), ensuring timely and high-quality task completion.
• Promote resident satisfaction by providing updates on maintenance progress.
• Administer property maintenance and records in accordance with Greystar policies.
• Deliver services within agreed budgetary and resource parameters.
• Maintain adequate levels of spares, stock, and supplies.
• Diagnose and undertake repairs in plumbing, joinery, carpentry, painting/decorating, and lighting.
• Organize and oversee repairs completed by contractors.
• Report incidents or accidents to the Community Manager.
• Inspect and maintain communal areas, including refuse and recycling facilities.
• Coordinate and accompany external contractors performing works on site.
• Liaise with Estates Management or Operations teams for clear communication during works.
• Monitor Sub-Contractor performance and maintain accurate records.
• Ensure annual checks for statutory insurance and qualifications are carried out.
• Manage and maintain all statutory testing records.
• Carry out annual PAT testing and inspections of emergency lighting.
• Perform weekly fire alarm tests and fire evacuations.
• Ensure gardens and grounds are well-maintained, clean, tidy, and hazard-free.
• Supervise external grounds maintenance contractors.
• Practice proper safety techniques.
• Be available on call out of hours for emergency situations.
• Review site risk assessments with the Community Manager.
• Seek to maximize efficiency of utilities.

Requirements

• Awareness of H&S requirements on site.
• Continually strive to improve knowledge, skills, and abilities.
• Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder/residential construction.
• Experience in plumbing, electrical, or carpentry trades.
• Experience of installing and maintaining hot and cold water systems, sanitary appliances, and soil and waste drainage.
• Experience of installing and maintaining electrical systems and fire alarm, emergency lighting, and security systems.
• Fluent English verbal and written communication skills.
• Helpful, friendly personality with effective communication skills.
• Behave in a professional, courteous, and helpful manner towards colleagues and residents.
• Good team player with strong relationship building and influencing skills.
• Positive approach and ability to work on own initiative.
• Ability to determine cost-effective solutions to repairs.
• Excellent organisation skills with the ability to multi-task and prioritise.
• Flexible approach to work and adaptable to thrive in a changing environment.

Skills

• Plumbing
• Joinery
• Carpentry
• Painting/Decorating
• Lighting repair
• Electrical systems maintenance
• Fire alarm systems maintenance
• Emergency lighting maintenance
• Security systems maintenance
• Hot and cold water systems installation and maintenance
• Sanitary appliances installation and maintenance
• Soil and waste drainage installation and maintenance
• Contractor supervision
• Supplier supervision
• Organization
• Multi-tasking
• Prioritization

Location

• Globally

Work Type

• Full-time

Experience Level

• General education educated to O’ Level / GCSE level or equivalent
• Recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.

Education Level

• O’ Level / GCSE level or equivalent
• Building Crafts Operative Certificate
• City and Guilds
• NVQ relevant to undertaking repairs and maintenance in a residential building

About the Company

• Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
• Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
• Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
• Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
• Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.

Equal Opportunity

• Greystar will never request your banking details or other sensitive personal information during the interview process.
• Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com).
• If you receive suspicious requests, please report them immediately to AskHR@greystar.com.