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About the Role

The Beverage Bartender will provide friendly, excellent service to every customer who approaches the bar while preparing and pouring drinks for customers and beverage servers. The bartender will prepare drinks with proper portions and ingredients, all within the guidelines of Seneca Gaming Corporation’s policies and procedures.

Responsibilities

• Prepare drinks with proper portions and ingredients.
• Mix drinks and collect payment from guests.
• Count bank at the beginning of shift to verify necessary amounts and count bank at the end of shift, separating room charges and comp tickets, completing paperwork.
• Take beverage orders from customers of the bar.
• Clean bar area including wiping down bar and picking up trash.
• Restock supplies during slow periods, including lifting, bending, and reaching.
• Lift bar top to enter/exit bar work area (approx. 15 pounds) or bend under to access area behind bar.
• Work within a narrow space (approx. 4.5 ft. wide behind bar).
• Address guests with a pleasant nature at all times.
• Acquire knowledge of the casino layout and provide proper directions.
• Maintain a current understanding of all policy and guidelines regarding information security.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times.
• Maintain a professional work environment with supervisors, managers, and staff.
• Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.
• Operate dishwasher to clean glasses and store them when clean.
• Prepare garnishes at end of shift as well as when needed; may include cutting/slicing fruit and similar duties.
• Carry glass racks (approx. 10-15 pounds each).
• Keep bar stocked with beer, liquors, wines, etc., including lifting, bending, and reaching.

Requirements

• Must be 18 years of age or older upon employment.
• Ability to write routine correspondence and speak effectively to the public, employees, and customers.
• Ability to deal effectively and interact well with customers and employees.
• Ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to stand, walk, and move through all areas of the casino.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
• Must be able to work in an environment where smoking is permitted.

Skills

• Mathematical skills
• Writing ability
• Clear communication in English
• Operating a cash register
• Operating juice guns
• Operating cutting boards
• Operating soda guns
• Operating ice machines
• Operating mixers
• Operating pourers
• Operating knives
• Operating coffee machines
• Operating non-alcoholic frozen drink machines
• Operating ice tea machines
• Operating other necessary equipment
• Excellent communication skills
• Information security policies and procedures

Location

• Casino

Work Type

• Full-time

Experience Level

• 3 years previous bartending experience required
• Previous customer service experience required

Education Level

• High school diploma or its equivalency required

Salary/Compensations

• $10.70
• Compensation is negotiable based on experience and education.

About the Company

• Seneca Gaming Corporation