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About the Role
We are looking for a passionate, dedicated, and detail-oriented Room Attendant to join the Housekeeping team at the award-winning The London EDITION hotel. Your efforts will create an experience our guests feel great about, knowing they are in good hands.
Responsibilities
- Clean designated areas to provide a presentable appearance.
- Be knowledgeable of where all supplies are located.
- Have a clear understanding of the different cleaning chemicals and how they are used.
- Be able to operate all heavy-duty machines according to safety standards.
- Engage and acknowledge all Guests.
- Anticipate and provide to Guest needs to the best of ability.
- Identify Guest preferences when possible.
- Ensure uniform and personal appearance is clean and professional.
- Maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests according to EDITION standards.
- Anticipate and address guests’ service needs.
- Assist individuals with disabilities.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Support team to reach common goals.
- Ensure adherence to quality expectations and standards.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Stand, sit, or walk for an extended period of time.
- Perform other reasonable job duties as requested by Supervisors.
Requirements
- Ability to move and lift up to 25 lbs.
- Standing, sitting or walking for extended periods of time.
- Ensuring a professional demeanor, clear communication and appearance in a clean uniform.
- Complete safety training and certification prior to employment.
Skills
- Detail-oriented
- Cleaning
- Chemical knowledge
- Machine operation
- Guest engagement
- Communication
- Team support
- Quality adherence
Location
- London
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- Late evening/Early morning tax allowance up to £20
Benefits
- 28 Holiday days (including Bank Holidays)
- Discounted accommodation in over 9,000 hotels worldwide
- Discounted food & drink in all restaurants and bars
- Discounts for friends and family
- £5 breakfast when staying in most European hotels
- Wellness and mental health programmes
- Flexible scheduling
- World class training and development
- Unlimited career opportunities (internationally and locally)
- Half price cinema tickets
- Specially curated discounts in thousands of shops
- Amazing staff parties
- Refer a friend bonus
About the Company
- EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality.
- EDITION delivers polish with personality, perfectionism with individualism, and comfort with charisma and charm.
- The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence.
- We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work.
- A place where service comes from the heart, not from a handbook.
- A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
- In joining EDITION, you join a portfolio of brands with Marriott International.
- Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Equal Opportunity
- Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.