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About the Role

CFA Institute is seeking an Associate Manager, PDF Production & Delivery to own and optimize the day-to-day health of PDF production workflows. This new individual contributor role will support Content Production and Editorial teams, resolve complex production issues, and improve automated processes for creating learning materials, with a focus on enhancing digital PDF accessibility.

Responsibilities

• Own and optimize the day-to-day health of automated PDF production workflows, ensuring reliable, high-quality outputs.
• Act as a key escalation point for Content Production Specialists, troubleshooting complex PDF production, formatting and rendering issues.
• Work with Typefi in a structured-content publishing environment to produce and improve PDF outputs, identifying opportunities for efficiency.
• Support both digital and print production, ensuring PDFs are appropriately configured for their intended output.
• Apply and reinforce accessibility best practices for digital PDFs, embedding accessible tagging and semantic structure into automated workflows.
• Design, test, and implement workflow improvements within established standards, including regression testing.
• Work within broader structured-content workflows supporting ePub and other digital learning outputs, while maintaining primary ownership of PDF production.
• Partner with Content Architecture, Content Technology, Editorial, Production, and other teams to resolve cross-system issues.
• Act as a trusted PDF production advisor, mentoring colleagues and helping prevent recurring production issues.
• Maintain clear, practical workflow documentation and reinforce consistent production and quality standards.

Requirements

• Strong hands-on experience in PDF production and publishing workflows, ideally gained within educational publishing, digital publishing, or a comparable production environment.
• Demonstrable experience working with XML-based, automated, or structured-content publishing systems and workflows, including troubleshooting complex production issues.
• Experience with Typefi for PDF production is particularly valuable.
• Practical knowledge of preparing PDFs for print, including export settings and commercial printing requirements.
• Experience applying accessibility requirements and best practices for digital PDFs, with the ability to contribute to improving accessibility within automated workflows.
• Strong analytical and problem-solving skills, with evidence of diagnosing production problems, identifying root causes, and implementing durable solutions.
• Experience supporting, mentoring, or training colleagues using production workflows and tools.
• The ability to work independently, exercise sound judgment, and collaborate effectively across production, editorial, and technology teams.

Skills

• PDF production
• Publishing workflows
• Automated publishing
• Structured content publishing
• XML
• Typefi
• PDF accessibility
• Print PDF preparation
• Digital PDF preparation
• Analytical skills
• Problem-solving skills
• Mentoring
• Workflow documentation

Location

• Remote

Work Type

• Full-time

Experience Level

• Associate Manager

Salary/Compensations

• US - $83,000 - $110,000 per year

Benefits

• Eligibility for an annual discretionary incentive bonus
• 12% employer contribution to a pension plan
• Comprehensive medical benefits package
• Generous time off
• Competitive retirement plans
• Flexible work options
• Wellbeing and development programs

About the Company

• CFA Institute is the global leader in investment excellence and ethics.
• With nearly 200,000 charterholders across 160 markets, we promote professional growth, uphold ethical standards, and help advance better financial markets.
• Join a global organization committed to putting investors first.

Equal Opportunity

• We are an Equal Opportunity Employer.
• CFA Institute prohibits discrimination and harassment based on race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law.
• This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal.
• This is a global policy that applies to all CFA Institute employees, regardless of location.
• If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process by sending an email to TAHelpdesk@cfainstitute.org noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.