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About the Role
As a Sales Operations Manager – Sales Strategy, you will partner with Regional and Segment Sales Leadership to enable data-driven decision-making that improves sales performance, productivity, and forecast accuracy. You will deliver actionable insights and recommendations, champion innovation and optimization, and leverage AI-enabled analytics and automation to identify opportunities, mitigate risks, and influence strategic decisions.
Responsibilities
- Analyze sales performance against targets and KPIs, translating complex data into a clear, commercially focused narrative.
- Own and lead the sales operating cadence for supported segments or regions, including forecast meetings, pipeline reviews, deal inspections, and performance reviews.
- Leverage AI-enabled analytics to accelerate forecasting, inspections, and performance analysis.
- Perform in-depth pipeline reviews to strengthen opportunity health and improve pipeline progression.
- Conduct deep analysis of sales metrics to uncover performance and productivity trends.
- Champion Salesforce/CRM data integrity, process compliance, and adoption of dashboards and analytics solutions.
- Collaborate with Sales VPs, Global Sales Operations, and Finance to ensure accurate delivery of sales planning components.
- Lead or support cross-functional sales operations initiatives to improve sales effectiveness and productivity.
- Act as a subject matter expert for forecasting, pipeline management, sales performance measurement, and operational best practice.
Requirements
- Bachelor’s degree in a relevant field or equivalent experience.
- 5+ years’ experience in Sales Operations, Revenue Operations, or a related role.
- Demonstrable experience delivering advanced sales analysis and business intelligence to sales leaders.
- Evidence of leading structured pipeline management and forecasting processes.
- Ability to translate complex data into a clear, compelling narrative with recommendations and insights.
- Proficient in Salesforce, Power BI, and sales analytics platforms.
- Adept at building collaborative relationships with senior cross-functional stakeholders.
- Demonstrable ability to identify process and operational improvements.
- Highly organized and accountable, with the ability to progress initiatives with precision and clarity.
Skills
- Sales Operations
- Revenue Operations
- Sales Analysis
- Business Intelligence
- Pipeline Management
- Forecasting
- Salesforce
- Power BI
- Sales Analytics Platforms
- Data Integrity
- Process Compliance
- Cross-functional Collaboration
- Operational Improvement
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 5+ years
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- $89,600.00 - $157,000.00 USD
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
About the Company
- Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life.
Equal Opportunity
- To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.