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About the Role

As a receptionist, you will be the first point of contact for MSI staff, visitors, and contractors, offering administrative support, welcoming guests, and coordinating front-desk activities. You will manage correspondence, mail, deliveries, and redirect phone calls, requiring a pleasant personality, customer service skills, and the ability to handle emergencies effectively while streamlining office operations.

Responsibilities

Offer administrative support across the organization
Welcome and greet guests who visit the business
Coordinate front-desk activities
Distribute correspondence, mail, and deliveries
Redirect phone calls
Deal with emergencies in a timely and effective manner
Streamline office operations

Requirements

Proven work experience as a Receptionist, Front Office Representative, or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Basic problem solving
Some customer service exposure
General computer literacy
Must be unequivocally pro-choice

Skills

Microsoft Office Suite
Office equipment operation
Written communication
Verbal communication
Resourcefulness
Proactiveness
Organizational skills
Multitasking
Time-management
Prioritization
Customer service

Location

London, UK

Work Type

Full-time
Permanent
Onsite

Experience Level

Some customer service exposure
Basic problem solving

Education Level

High school degree
Additional certification in Office Management is a plus
Qualification through experience is sufficient

Salary/Compensations

£26,936 per annum

About the Company

MSI Reproductive Choices is a leading provider of sexual and reproductive healthcare, committed to delivering compassionate, affordable, high-quality services.
The organization has almost 9,000 team members working in 36 countries.
MSI teams are locally led, entrepreneurial, and results-driven, passionate about delivering high-quality, client-centered care.
As a social business, MSI focuses on sustainable delivery, efficiency, and funding models.
MSI believes access to reproductive choice is life-changing, enabling individuals to complete education, start careers, care for families, and decide their own future.
MSI values open-mindedness, curiosity, resilience, and a solutions-oriented mindset.
MSI is committed to promoting equality and safeguarding the welfare of team members and clients.

Equal Opportunity

As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully.