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About the Role

Support a major digital transformation programme within the private wealth and private banking sector by contributing to the future-state business architecture for a next-generation digital wealth platform. Document how clients, advisors, products, services, processes, data, and technology capabilities integrate. Translate objectives into practical business capabilities, processes, customer journeys, and delivery requirements.

Responsibilities

Support the definition and maintenance of the business architecture for the digital wealth platform.
Translate agreed business objectives into capabilities, value streams, and operating model requirements.
Develop business architecture artefacts including capability maps, value streams, business process models, customer journey maps, operating model designs, and business service definitions.
Maintain clear links between business requirements, capabilities, products, and technology solutions.
Contribute to future-state operating model design for wealth management, private banking, and advisory services.
Identify opportunities for process simplification, standardisation, and digitisation.
Consider the needs of different products, jurisdictions, and client segments when defining capabilities.
Document organisational impacts, governance requirements, and business ownership.
Map and improve end-to-end client and advisor journeys across digital channels.
Work with product and UX teams to define business requirements that support personalised customer experiences.
Ensure client relationship management, portfolio visibility, wealth servicing, and advisory interactions are reflected within future-state designs.
Support programme discovery, mobilisation, and delivery planning.
Conduct business impact assessments and contribute to transformation planning.
Identify dependencies across business functions, products, platforms, and third-party providers.
Contribute to transition plans from current-state to target-state environments.
Engage business stakeholders to understand priorities and align architecture outputs.
Facilitate workshops with business, operations, product, and technology teams.
Help build agreement across stakeholder groups and support decision-making.
Work with Enterprise, Solution, and Data Architects to ensure business requirements are represented in solution designs.
Document capability requirements for integrations, digital services, data platforms, and customer-facing applications.
Support alignment between technology decisions, business outcomes, and operating model objectives.

Requirements

Relevant experience as a Business Architect or Senior Business Analyst within financial services transformation programmes.
Good understanding of business architecture methods and common artefacts.
Experience developing or contributing to business capabilities, value streams, target operating models, customer journeys, and transformation roadmaps.
Experience supporting digital platform implementations or business transformation initiatives.
Ability to connect business objectives with practical delivery requirements.
Strong stakeholder management and workshop facilitation skills.
Experience working across business, product, and technology teams.

Skills

Business Architecture
Business Analysis
Financial Services
Digital Transformation
Capability Mapping
Value Streams
Operating Model Design
Customer Journey Mapping
Stakeholder Management
Workshop Facilitation
Digital Platforms
Business Requirements
Solution Design
Integration Requirements
Data Platforms
Customer-facing Applications

About the Company

The role supports a major digital transformation programme within the private wealth and private banking sector.