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About the Role

The Business Solutions Manager – Product Management will lead the development and adoption of Product Management capability across Arch International, operating as a senior member of the Business Solutions team. This role is crucial for translating strategic priorities into clear product strategies, roadmaps, and measurable business outcomes, while establishing consistent standards and governance.

Responsibilities

• Establish and maintain the Product Management Centre of Excellence.
• Define common standards, templates and ways of working for product strategy, product vision, roadmaps, prioritisation, demand management, OKRs, product lifecycle management and benefits realisation.
• Build Product Management capability across Strategic Operations Managers, Product Owners and Business Solutions colleagues.
• Lead communities of practice and knowledge-sharing forums to support consistent adoption of Product Management practices.
• Act as a trusted advisor on Product Management principles, governance and operating models.
• Translate strategic objectives into product strategies, roadmaps and measurable outcomes.
• Support the development of product visions, target outcomes and value measures.
• Facilitate prioritisation discussions across competing business demands.
• Ensure product investments align with business strategy, customer outcomes and organisational objectives.
• Maintain visibility of cross-product dependencies, risks and trade-offs.
• Support portfolio governance, investment decisions and business case development.
• Monitor portfolio performance and value realisation.
• Act as the Business Solutions lead for Product Management alignment with IT.
• Promote clear understanding of Product Manager, Product Owner and business stakeholder responsibilities.
• Support adoption of product-focused planning and governance approaches under the IT framework.
• Ensure demand management and prioritisation practices align with organisational governance expectations.
• Improve consistency between strategic planning, product management and delivery execution.
• Recommend improvements to operating model effectiveness and role clarity.
• Build trusted relationships with stakeholders across the organisation.
• Partner with business leaders to understand strategic priorities, challenges and opportunities.
• Provide constructive challenge, insight and recommendations to support decision-making.
• Support business transformation, operating model development and strategic initiatives.
• Facilitate cross-functional collaboration across business, operations, technology, finance, data and analytics teams.
• Provide flexible support across business portfolios and domains when required.
• Shape demand before commitment to delivery.
• Facilitate problem definition, opportunity assessment and option analysis.
• Establish clear ownership, value measures, benefits and success criteria.
• Assess strategic fit, delivery readiness, implementation considerations, risks and dependencies.
• Support effective transition from strategy and planning into delivery.
• Define value frameworks and outcome measures.
• Monitor and report on business value delivered through strategic initiatives.
• Identify opportunities for process simplification and continuous improvement.
• Promote evidence-based decision-making.
• Support lessons learned and capability development across Business Solutions.
• Support Business Solutions strategy, planning and capability development.
• Contribute to team methodologies, standards and governance.
• Coach and mentor colleagues where appropriate.
• Promote collaboration across Business Solutions portfolios.
• Support achievement of Business Solutions objectives and OKRs.
• Provide resilience and flexibility across domains and portfolios as business needs evolve.

Requirements

• Significant experience in Product Management, Strategic Operations, Business Transformation, Portfolio Management or a related discipline.
• Experience developing product strategies, roadmaps and prioritisation frameworks.
• Strong understanding of Product Management operating models, governance and value management.
• Experience influencing senior business and technology stakeholders.
• Ability to translate strategy into actionable plans and measurable outcomes.
• Experience operating within a complex, matrixed organisation.
• Strong facilitation, communication and stakeholder management skills.
• Ability to balance strategic thinking with practical execution.
• Experience establishing or contributing to a Product Management Centre of Excellence.
• Experience with agile, SAFe or similar enterprise delivery frameworks.
• London Market insurance experience.
• Experience across underwriting, claims, operations, finance or corporate functions.
• Exposure to data, analytics, AI, automation or digital transformation initiatives.
• Experience with OKRs, value management or benefits realisation frameworks.

Skills

• Strategic thinking
• Product Management leadership
• Portfolio governance
• Roadmap development
• Stakeholder influence
• Prioritisation and decision-making
• Commercial awareness
• Value realisation
• Change leadership
• Continuous improvement
• Collaboration and relationship management

Location

• London

Work Type

• Full-time

Experience Level

• Senior

About the Company

• With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential.
• Our work is the catalyst that helps others achieve their goals.
• In short, We Enable Possibility℠.