About the Role
This role supports the Test Enablement function within the Digital Assurance & Productivity Domain under the CTO Division. This function is responsible for defining, establishing, and forward planning the Bank’s portfolio release & test environment management function. It involves collaborating with other functions to coordinate release and test environment activity, owning risks, and managing the software release process through different development lifecycle stages and environments.
Responsibilities
- Scheduling and planning releases
- Maintaining and distributing a release schedule
- Working collaboratively and managing communication with relevant stakeholders
- Maintaining records and controlling environment usage to support release and change management activities
- Ensuring Releases follow the Change Management process
- Coordinating software implementations across test and Live environments
- Providing input and support for Releases being represented at the Change Advisory Board (CAB)
- Collating and reviewing the artefacts required for every release (Release Acceptance Criteria)
- Providing administration support including arranging meetings, minute taking, documentation, resource requests for release, change request closure, record keeping and audit support
Requirements
- Knowledge of Change, Release and Test Environment Management tools (e.g. BMC Helix, Planview Release & Verify, Jira, Azure DevOps)
- Written and verbal communication skills for presenting across both Business and Technology teams
- An understanding of the Software Development Lifecycle (SDLC)
- Flexibility (there will be some out of hours and weekend work)
- Understanding of Release management
- Understanding of Project management skills
- Understanding of Service management skills
- ITIL
- Proficient use of MS office programmes especially MS Excel and MS PowerPoint
- Test Environment management skills
- Planview Release & Verify
- JIRA/Confluence
- Source Code Management tool exposure (ideally GITHub)
- Azure DevOps
- Understanding of automation and AI
- Reporting tools (ideally PowerBI or Tableau)
- Proven ability to develop a detailed understanding of the business function relating to the system under change and the stakeholders’ risk appetite, in order to articulate the appropriate design for test environments and data driven from test objectives and the test strategy
- Occasionally there may be the need to understand complex business processes involving the interaction of a number of systems
- A general understanding of the Bank’s various responsibilities and how these fit into the Bank’s overall objectives
- A general appreciation of the Banking and insurance industry
- Previous experience working in a service management role
- Knowledge of change and release management principles and the processes required for supporting them
- Knowledge of test environment management (route to Live)
- Knowledge of Service Management tool (Remedy, Service Now or similar tool)
- Clear planning and organisation skills
- Can do attitude
- Attention to detail
- Time management
- Excellent team working skills
- Excellent communication and collaboration skills
- Analytical thinking
- Problem solving
Skills
- Change Management
- Release Management
- Test Environment Management
- BMC Helix
- Planview Release & Verify
- Jira
- Azure DevOps
- Communication
- Software Development Lifecycle (SDLC)
- Project Management
- Service Management
- ITIL
- MS Excel
- MS PowerPoint
- JIRA/Confluence
- GITHub
- Automation
- AI
- PowerBI
- Tableau
- Remedy
- Service Now
Location
- Leeds
Work Type
- Permanent
- Full time
- Flexible working
Salary/Compensations
- £30,240 - £34,020
Benefits
- Non-contributory, career average pension (1/80th of annual salary, option to increase to 1/65th or decrease to 1/105th)
- Discretionary performance award
- 8% benefits allowance (option to take as salary or purchase flexible benefits)
- 26 days’ annual leave with option to buy up to 12 additional days
- Private medical insurance
- Income protection
About the Company
- The Technology division leads and supports all aspects of technology delivery across the Bank, from maintaining critical systems which underpin the UK economy, to providing big data analytics, implementing comprehensive cyber security programmes, and introducing innovative solutions in support of a digital workplace.
- Technology’s key objective is to support all other areas of the Bank in achieving our collective mission to promote the good of the people of the UK by maintaining monetary and financial stability. This is achieved through the delivery of appropriate, high performing, resilient solutions and information services across the organisation and externally.
Equal Opportunity
- The Bank values diversity, equity and inclusion.
- We believe we need a workforce that reflects the society we serve.
- We want all colleagues to feel valued and respected, and are working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work.
- We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status.
- We welcome applications from individuals who work flexibly, including job shares and part time working patterns.
- We've partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.
- From 1st October 2026, we expect all our colleagues to spend a minimum of 50% of their working time in the office per month.
- We're proud to be a member of the Disability Confident Scheme.
- The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited.
