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About the Role
We are looking for a Senior IT Engineer to join the Mobile Device Management (MDM) Tribe at HelloFresh. As a senior individual contributor, you will play a key role in designing, optimizing, and evolving our endpoint management environment across macOS, Windows, and mobile platforms. You will bring deep expertise in Microsoft Intune, Jamf Pro combined with a strong understanding of endpoint security, identity, automation, and modern device management practices. You will help shape our MDM strategy, drive technical improvements, and ensure a secure, scalable, and exceptional user experience. This is an Individual Contributor (IC) role with a strong focus on technical ownership, architecture, automation, continuous improvement, and knowledge sharing.
Responsibilities
- Design, implement, and continuously improve scalable MDM solutions across macOS, Windows, iOS, and Android, balancing security, compliance, and user experience.
- Define and maintain MDM standards, policies, configuration profiles, application management, and compliance controls aligned with HelloFresh security and business requirements.
- Leverage PowerShell, Bash, and Microsoft Graph API to automate device management, compliance, reporting, remediation, and enforcement workflows.
- Build meaningful reporting and analytics to monitor device health, compliance, application status, security posture, and fleet trends.
- Proactively identify risks, dependencies, and opportunities for improvement, and drive structured solutions from problem definition through implementation.
- Mentor and coach team members, promote knowledge sharing, and contribute to cross-training and continuous improvement across the MDM Tribe.
Requirements
- Strong enterprise MDM experience with deep hands-on and architectural expertise in Microsoft Intune and Jamf Pro/Jamf Connect across macOS, Windows, iOS, and Android.
- Good understanding of endpoint architecture and the broader technology ecosystem, including Microsoft Entra ID, Apple Business Manager, Windows Autopilot, Conditional Access, EDR, Zscaler, and privilege management.
- Experience with PowerShell and Bash scripting and the ability to automate endpoint management, remediation, and operational processes using Microsoft Graph API.
- Solid understanding of endpoint security principles, including encryption, compliance, device security, identity-driven access, and security controls.
- Excellent communication and stakeholder-management skills, with the ability to explain complex technical topics to audiences ranging from engineers to Directors and Senior Directors.
- A collaborative and egoless mindset with a willingness to share knowledge, mentor colleagues, and contribute to the technical growth of the wider team.
Skills
- Microsoft Intune
- Jamf Pro
- Jamf Connect
- macOS
- Windows
- iOS
- Android
- PowerShell
- Bash
- Microsoft Graph API
- Microsoft Entra ID
- Apple Business Manager
- Windows Autopilot
- Conditional Access
- EDR
- Zscaler
- Privilege Management
- Endpoint Security
- Automation
- Reporting
- Analytics
- Stakeholder Management
Location
- Berlin
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- Competitive compensation package
- HelloFresh- subsidized Pension Scheme
- Berlin relocation support
- Discounts on weekly HelloFresh box
- Discounts on office meals
- German language learning budget
- Access to the HelloFresh Academy
- Mental health support
- Transportation perks
- Working-parent-friendly benefits
- 24/7 gym access
- Wellbeing platforms like Headspace and Spill
- Sabbatical leave options
About the Company
- One of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.
- A diverse global community of 90+ nationalities.