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About the Role

Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers, engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Providing participants with an excellent service is at the very core of the Employment Adviser role.

Responsibilities

• Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment.
• Delivering personalised, one-to-one guidance to participants including CV writing, interview preparation, and skills development.
• Meeting and exceeding performance targets and Key Performance Indicators (KPIs).
• Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work.
• Engaging with local employers to identify job opportunities.
• Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges.
• Promoting the Restart Scheme within the community, raising awareness of its benefits and impact.
• Providing inclusive support and advice to people from all backgrounds.

Requirements

• Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities.
• Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales).
• Experience of working in a fast paced, performance target driven environment.
• Willingness to travel locally (e.g. to meet customers/employers).

Skills

• CV writing
• Interview preparation
• Skills development
• Coaching
• Mentoring
• Persuasion
• Influencing

Work Type

• Full-time
• Part-time

Education Level

• A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
• GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents.

Salary/Compensations

• £30,500 -£32,500

Benefits

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews

About the Company

• Reed in Partnership has been delivering public services since 1998.
• We are a British, family-owned company, whose mission has always been to positively transform people and their communities.
• This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.
• Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment.
• Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work.
• Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus.
• We provide them with up to 12 months of personalised support to enter or re-enter the workforce.
• At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together - guide everything we do.
• Join us in delivering services that make a real difference.

Equal Opportunity

• We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity.
• We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.