People Operations Lead at Twenty First Group | GB | Rezi

People Operations Lead at Twenty First Group

People Operations Lead

Twenty First Group · GB

1 weeks ago

People Operations Lead

Twenty First Group · GB

8 days ago
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About the Role

We work at the intersection of sport and data, and our people are how we win. We’re looking for a People and Operations Lead to own People & Culture at TFG day to day: the systems, the processes, and the moments that make this a place people want to build a career. You’ll take direct ownership of our people operations, reporting to Ben, our MD, and working closely with the wider TFG team on shared frameworks and standards.

Responsibilities

  • Own and oversee end-to-end HR operations from onboarding to offboarding.
  • Ensure the accurate and timely completion of all pre-employment screening and onboarding processes.
  • Maintain data integrity, accuracy, and compliance across the entire employee lifecycle.
  • Manage employee records and data privacy protocols with high attention to detail.
  • Ensure that HR operations comply with all applicable legal and regulatory requirements, including GDPR and employment legislation.
  • Identify and implement process improvements to streamline HR operations and enhance service delivery.
  • Embed High Performance Behaviours by integrating sporting-led behaviours into interview scorecards, onboarding, performance reviews, progression cases, pay calibration, and recognition.
  • Run the performance and reward cycle, delivering the FY review cycle end to end.
  • Support annual pay benchmarking and assist the leadership team in sharing it clearly.
  • Stay ahead of UK employment law.
  • Handle employee relations cases fairly and confidently.

Requirements

  • 5+ years in a generalist People/HR role, ideally somewhere fast-moving (scale-up, agency, or consultancy environment where you’ve had to build as you go).
  • Strong understanding of HR operational processes and compliance requirements.
  • Experience with HR systems and tools (e.g., HRIS platforms, workflow automation).
  • Excellent organisational, problem-solving, and multitasking abilities.
  • Strong communication skills and ability to collaborate across departments.
  • A process-improvement mindset with a keen eye for automation opportunities.
  • Discretion and integrity when handling sensitive employee data.

Location

  • Farringdon

Work Type

  • Hybrid

Experience Level

  • 5+ years

Benefits

  • Private health insurance, occupational life cover and income protection insurance.
  • Enhanced family leave, well beyond the statutory minimum.
  • Personal days, including your birthday and dedicated health and wellness days.

About the Company

  • We work at the intersection of sport and data.