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About the Role

This role is for someone who thrives on solving tricky business challenges with technical tools and solutions, proactively leading projects that drive change and impact across a mix of functions, teams, and stakeholders. You will work across tools like HubSpot, Salesforce, and Clay, ensuring the data behind our marketing, sales, and customer teams is accurate and trustworthy, playing a critical role in the smooth day-to-day running of the business engine.

Responsibilities

Championing CRM Integrity & Data Hygiene: Ensure our data ecosystem remains accurate and trustworthy, driving high-quality standards across our platforms (includes record deduplication, field standardization, and correcting data inconsistencies).
Driving Data Enrichment: Transform raw data into actionable insights, proactively identifying patterns or anomalies that inform our strategy.
Managing Tool Ecosystems & Access: Serve as a gatekeeper for our tech stack, ensuring secure, efficient, and appropriately permissioned access for all team members.
Strategic Reporting: Build and maintain the visibility our Sales and Marketing teams need to make informed decisions via Hubspot and Salesforce.
Orchestrating Process Automation: Translate business challenges into seamless, high-impact workflows, keeping our internal processes running smoothly (includes lead assignment routing, Salesforce Flow maintenance, and HubSpot workflow management).
Integrating Systems: Connect our technology landscape to create a unified data flow between tools (webhooks, APIs, Zapier).
Ensuring Deliverability Excellence: Protect and optimize our communication infrastructure, ensuring our outreach reaches its destination (includes monitoring sending domains, IPs, and email authentication protocols).
Securing our workspace: Provide essential technical support for our workspace security and user management.

Requirements

Strong attention to detail and a genuine care for data accuracy.
Comfortable working with data and data hygiene best practice.
Hands-on experience with a CRM such as HubSpot or Salesforce, as well as building out integrations, automations and pipelines with these as part of the tech stack.
Work in a methodical, process-driven way, and willingness to follow and improve documentation.
Communicate clearly and would rather ask a question than guess.
Curious about how business systems connect, and some experience getting them to talk to each other.
Exposure to marketing operations, sales operations, or a data role.
Familiarity with automation tools or basic scripting.
Interest in APIs, integrations, or light coding.

Skills

HubSpot
Salesforce
Clay
Data Hygiene
Data Enrichment
Tool Ecosystem Management
Process Automation
System Integration
APIs
Webhooks
Zapier
Deliverability Management
Workspace Security
User Management
Reporting
Automation Tools
Basic Scripting

Location

Flexible (Hybrid in London or Remote across the UK)
UK

Work Type

Hybrid
Remote
Full-time

Experience Level

Based on experience

Salary/Compensations

£32,000-£35,000

Benefits

Enhanced paid holiday: 34 days including UK Bank holidays and a day off on your birthday
Private Medical Insurance
Life Insurance: (4 x salary)
Flexible hours policy
Extensive tech gear kit
WFH kit and budget
On-demand paid therapy, coaching & mental fitness via Oliva
Discounted wellness classes & gym memberships
Cycle to work & Workplace Nursery schemes
Corporate Discounts via Perksatwork
Monthly Flexible Allowance via the thanksBen platform
Personal L&D budget (£500 annually in year 1 - scaling year on year up to £3000+)
Volunteer & L&D Days: 1 paid day per quarter for either L&D or Volunteer activities

About the Company

The Alliance is a leader in digital communities, home to thriving communities for product marketing, sales enablement, product-led growth, AI, customer success, and CMOs.
With over 70,000 professionals across its communities, The Alliance helps individuals and teams grow faster through events, memberships, and learning products.
The company is ambitious, moves quickly, and offers opportunities for real ownership, fast progression, and building from scratch.

Equal Opportunity

We are committed to creating a workplace that is free from discrimination and bias, and where everyone has equal opportunities to succeed and contribute.
Unique backgrounds, experiences, and perspectives are essential for our ability to innovate and grow.
If you’re worried you don’t quite hit all the requirements we’ve listed, don’t let that hold you back from submitting your application!